Operations Account Coordinator (Healthcare) - Chicago

Neolytix; Chicago (IL); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Mentorship from senior leadership

Growth path toward analytics

Small, high-impact team

Job summary

Neolytix in Chicago, IL is seeking a Healthcare Operations Coordinator to serve as the operational backbone of our local office. You’ll coordinate provider enrollment, payer relations, and client service while keeping day-to-day activities running smoothly.

In this high-touch role you’ll work closely with company leadership and clients, communicating effectively and driving tasks to completion with a bias toward action. Familiarity with Power BI and MS Office is a plus.

Qualifications

• Bachelor's degree in business, healthcare administration, or related field required.
• 1–3 years of experience in operations, client services, or administrative coordination in healthcare preferred.
• Strong written and verbal communication; bilingual English/Spanish is a plus.
• Power BI or other reporting tools knowledge is a bonus.

Responsibilities

• Coordinate provider enrollment and credentialing workflows, track status, and resolve issues to keep timelines on track.
• Assist with payer contract communications and internal coordination with payer contacts.
• Serve as a point of contact for local clients, schedule check-ins, prepare materials, and visit sites as needed within Chicagoland.
• Handle office operations for the Chicago location: supplies, scheduling, travel, expenses, staff coordination, and support for events.
• Maintain organized records across enrollment, payer interactions, and client communications.
• Prepare basic reports and dashboards to support team visibility into workflows (Power BI experience a plus).

Skills

Communication skills

Bilingual English/Spanish

Education

Bachelor's degree in business or healthcare administration

Tools

Power BI

Microsoft Office

Job description

Healthcare Operations Coordinator

Neolytix | Chicago, IL (On-site) | Full-Time

About Neolytix

Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.

The Role

You'll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you'll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.

What You’ll Do

• Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.


• Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.


• Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.


• Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.


• Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.


• Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we'll invest in building your skills here).

What We’re Looking For

• Bachelor's degree in business, healthcare administration, or a related field (MBA a plus).


• 1-3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.


• Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.


• Comfort working across multiple workstreams simultaneously in a small-team environment.


• Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.


• Reliable, self-directed, and comfortable operating with minimal supervision.

What We Offer

• Competitive hourly compensation commensurate with experience.


• Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.


• A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.


• A small, high-impact team where your contributions are visible from day one