Healthcare Operations Coordinator - Chicago

Neolytix; Chicago (IL); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Mentorship from senior leadership

Growth opportunities

Small, high-impact team

Job summary

Neolytix in Chicago, IL is seeking a Healthcare Operations Coordinator to serve as the operational backbone of our local office, coordinating enrollment, payer relations, and client services while ensuring day-to-day efficiency. You will collaborate with leadership and clients, handle scheduling, reporting, and cross-functional tasks, with Power BI exposure a plus.

Ideal candidates have a business or healthcare background, 1–3 years in operations, strong communication, and the ability to work

Qualifications

• Bachelor’s degree in business, healthcare administration or related field.
• 1–3 years in operations, client services, or administrative coordination.
• Strong written and verbal communication; bilingual English/Spanish a plus.

Responsibilities

• Coordinate provider enrollment and credentialing workflows; track status and timelines.
• Draft communications and organize documentation for payer contracts.
• Serve as client contact, schedule check-ins, prepare meeting materials, and visit sites as needed.
• Manage office operations: supplies, scheduling, travel, expenses, and event support.
• Maintain records across enrollment, payer interactions, and client communications.
• Prepare basic reports and dashboards to improve operational visibility (Power BI a plus).

Skills

Excellent communication

Multitask in small team

Bilingual English/Spanish

Power BI familiarity

MS Office proficiency

Education

Bachelor’s degree in business

Healthcare administration

MBA (a plus)

Tools

Power BI

Microsoft Office

Job description

Healthcare Operations Coordinator

Neolytix | Chicago, IL (On-site) | Full-Time

About Neolytix

Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.

The Role

You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.

What You’ll Do

• Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.

• Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.

• Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.

• Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.

• Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.

• Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).

What We’re Looking For

• Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).

• 1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.

• Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.

• Comfort working across multiple workstreams simultaneously in a small-team environment.

• Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.

• Reliable, self-directed, and comfortable operating with minimal supervision.

What We Offer

• Competitive hourly compensation commensurate with experience.

• Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.

• A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.

• A small, high-impact team where your contributions are visible from day one