Healthcare Operations and Office Coordinator - Chicago

Neolytix; Chicago (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Mentorship from senior leadership

Growth path into payer analytics

Small high-impact team

Job summary

Neolytix in Chicago is seeking a Healthcare Operations Coordinator to serve as the operational backbone of the local office, coordinating enrollment workflows, payer relations, and client services while ensuring day-to-day operations run smoothly.

You'll work directly with company leadership and clients, so clear communication, reliability, and a bias toward action matter most. This on-site role offers mentorship and growth into analytics as you develop.

Qualifications

• Bachelor’s degree or equivalent in business/healthcare administration.
• 1–3 years in operations, client services, or admin coordination.
• Bilingual English/Spanish is a significant plus.

Responsibilities

• Coordinate provider enrollment and credentialing workflows with follow-ups to keep timelines.
• Draft payer contract communications and organize documentation across teams.
• Serve as a main contact for local clients, schedule check-ins, and prepare materials.
• Manage Chicago office operations: supplies, scheduling, travel, and events.
• Maintain organized records across enrollment, payer interactions, and client communications.
• Prepare basic reports and dashboards; Power BI experience is a plus and development will be provided.

Skills

Communication skills

Bilingual English/Spanish

Education

Bachelor's degree in business, healthcare administration, or related field

MBA (preferred)

Tools

Power BI

Microsoft Office

Job description

Healthcare Operations Coordinator

Neolytix | Chicago, IL (On-site) | Full-Time

About Neolytix

Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.

The Role

You'll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you'll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.

What You’ll Do

• Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.


• Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.


• Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.


• Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.


• Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.


• Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we'll invest in building your skills here).

What We’re Looking For

• Bachelor's degree in business, healthcare administration, or a related field (MBA a plus).


• 1-3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.


• Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.


• Comfort working across multiple workstreams simultaneously in a small-team environment.


• Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.


• Reliable, self-directed, and comfortable operating with minimal supervision.

What We Offer

• Competitive hourly compensation commensurate with experience.


• Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.


• A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.


• A small, high-impact team where your contributions are visible from day one