Operational Transformation Project Manager (Remote)

PDCM Insurance Inc.; Washington (Washington County); Remote; USD 75,000 - 90,000; Full time

Job summary

Patriot Growth Insurance Services seeks an experienced Operational Transformation Project Manager to lead key initiatives aimed at enhancing organizational efficiency. This fully remote position emphasizes strategic management of operational projects and collaboration with stakeholders to foster transformation across the company. Ideal candidates will have strong project management skills and proven experience in system consolidation and process improvement.

Benefits

Medical, Dental, and Vision Benefits

Flexible Spending Account (FSA) and Health Savings Account (HSA)

Company paid Short-Term Disability and Long-Term Disability

Paid holidays

Personalized PTO

401 (k)

Qualifications

• 3-5 years of relevant work experience leading operational transformation or system consolidation projects.
• Proven ability to lead initiatives with limited subject matter expertise.
• Willingness to travel as needed.

Responsibilities

• Develop and manage detailed project plans, including timelines, milestones, and resource allocation.
• Identify risks and develop mitigation strategies throughout the project lifecycle.
• Collaborate with cross-functional teams to ensure alignment and successful execution of transformation goals.

Skills

Project Management

Stakeholder Engagement

Analytical Skills

Communication Skills

Organizational Skills

Education

Bachelor of Science degree in a Business-related field

Tools

JIRA

Microsoft Office Suite

Job description

Operational Transformation Project Manager (Remote)

About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2024 Inc. 5000 list of fastest-growing companies. With more than 2,100 employees operating in over 165 locations across 48 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Position Overview: Our company seeks an experienced Project Manager to lead strategic operational transformation initiatives focused on improving organizational efficiency, streamlining processes, and driving system consolidations. This role requires a strong background in managing complex operational projects, including system conversions, process redesign, and cross-functional collaboration. The ideal candidate will be adept at navigating change, aligning stakeholders, and delivering measurable outcomes that support enterprise-wide transformation.

Professional Responsibilities:

• Develop and manage detailed project plans, including timelines, milestones, and resource allocation to ensure timely delivery of transformation initiatives.
• Monitor project progress using tools such as JIRA, proactively identifying and resolving issues to maintain momentum.
• Serve as the primary point of contact for project communications, providing regular updates to stakeholders and leadership.
• Identify risks and develop mitigation strategies throughout the project lifecycle.
• Facilitate project retrospectives to capture lessons learned and apply continuous improvement practices.
• Establish and refine best practices for operational transformation and system integration.
• In collaboration with business analysts, analyze current workflows to identify inefficiencies, redundancies, and opportunities for automation or optimization.
• Collaborate with cross-functional teams to ensure alignment and successful execution of transformation goals.
• Support knowledge sharing and cross-training within the Project Management Office (PMO).
• Other duties as assigned

Qualifications and Requirements:

• Bachelor of Science degree in a Business-related field
• 3-5 years of relevant work experience leading operational transformation or system consolidation projects
• Proven ability to lead initiatives with limited subject matter expertise by leveraging stakeholder input and structured project methodologies.
• Strong relationship-building skills with stakeholders at all levels of the organization.
• Experience with project management tools such as JIRA; familiarity with enterprise systems and data platforms is a plus.
• Proficient in use of Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and multitasking abilities.
• Ability to hold team members accountable and drive results across direct and indirect reporting lines.
• Willingness to travel as needed (minimal travel anticipated)
• Authorized to work in the U.S. without sponsorship now and in the future

Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid holidays
• Personalized PTO
• 401 (k)

Salary Range: $75,000 - $90,000 depending on experience

*A wide salary range is posted for this position, and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com .