Operational Support Specialist

Opensity solutions; Minneapolis (MN); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity is seeking a professional Service Specialist to join our client’s Minneapolis office. You will provide mail, copy, receptionist, hospitality, and facilities services, keeping conference rooms and common areas organized for daily operations.

The role requires at least a high school diploma, 1 year in client service, and proficiency with MS Word, Excel and Outlook. We offer a competitive hourly rate and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of receptionist or client service experience.
• Experience in a legal environment preferred.
• Ability to multitask with attention to detail.
• Maintain professionalism when handling complaints.
• Proficient with MS Word, Excel and Outlook.
• Ability to lift 40 lbs and move packages up to 75 lbs.
• Able to stand, walk, bend and sit for extended periods.

Responsibilities

• Mail services: metering, sorting and distributing packages.
• Copy services: produce copy, print and scan projects per instructions.
• Reception: answer calls and greet visitors professionally.
• Hospitality: organize and upkeep conference rooms and kitchens.
• Floor coordination: stock copy rooms and general supplies.
• Facilities: assist with small moves and building communications.

Skills

Customer service

Multitasking

Attention to detail

Professionalism

Phone etiquette

Communication

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

Conference room management software

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.We are seeking a professional and customer service focused Service Specialist to join the Opensity team working at our client's office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.Location: Minneapolis MNPay Rate: 17-20hrSchedule: Monday-Friday (7am-4pm)Essential Job ResponsibilitiesMail Services includes metering, sorting, and distributing mail and accountable packages per scheduleCopy Services includes accurately producing copy, print and scan projects per written instructionsReception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional mannerHospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as neededFloor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenanceFacilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.Qualifications & RequirementsHigh School Diploma or GEDMinimum of 1 year’s work experience as a receptionist, preferably in a legal environmentPrevious experience in a client service field preferredAbility to multitask with attention to detailAbility to handle complaints with professionalism, patience, and diplomacyWorking knowledge of MS Word, Excel and OutlookStrong technical acumen to utilize conference room management softwareAbility to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of timeThe Compensation range for this role is up to 20.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.All eligible employees receive access to a comprehensive benefits package, including:Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO)Opensity is an Equal Opportunity Employer.We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.