FAST Service Specialist

Opensity Solutions; Minneapolis (MN); On-site; USD 27,552 - 31,684; Full time

Job summary

Opensity Solutions is seeking a FAST Service Specialist in Minneapolis, MN. This on-site role supports reception, hospitality, mail, copy, and facilities services across client accounts. Expect 40 hours weekly, with shifts between 7 am and 7 pm, Monday through Friday, and a pay range of 20.00–23.00 USD per hour.

Benefits and eligibility for annual bonus are noted. Candidates should have strong customer service experience, the ability to multitask, and reliable transportation.

Qualifications

• High School Diploma or GED.
• 1+ years’ work experience in a customer services field.
• Ability to multitask with attention to detail.
• Ability to resolve issues with professionalism and tact.
• Ability to lift or move 40 lbs. or greater.
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Walk, bend, kneel, stand or sit for extended periods.
• Must be able to work all 8hr shifts between 7:00 am and 7:00 pm, Monday - Friday.
• This is a full time position (40 hours per week).
• Reliable transportation.

Responsibilities

• Reception: answer incoming calls and route to the appropriate person; greet visitors.
• Hospitality: prepare and maintain client conference rooms and kitchens.
• Mail: meter, sort, and distribute mail and packages per schedule.
• Copy: produce copy, print, and scan projects as instructed.
• Floor coordination: stock and maintain copy rooms and general supplies.
• Facilities: assist with small moves, cleaning, and equipment concerns.

Skills

Customer service

Multitasking

Attention to detail

Professional communication

Lifting capability

Education

High School Diploma or GED

Job description

## FAST Service SpecialistApplyremote type: Onsitelocations: USA-Minneapolis-MNtime type: Full timeposted on: Posted Todayjob requisition id: R-01513Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. # A FAST Service Specialist provides various administrative support services that may include; receptionist, hospitality, mail, copy, print, and facilities services. This unique and client facing position allows the employee to support multiple Opensity accounts in the local market**Location:** Minneapolis, MN **Schedule:** Monday-Friday (8hr shifts between 7am-7pm. Must be flexible to work everything in between. 7am-4pm, 8am-5pm, 9am-6pm, 10am-7pm) **Pay:** 20.00 to 23.00/hr**Essential Job Responsibilities*** Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner* Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspects and ensures that all rooms are clean, stocked with supplies and ready for continual use. Organizes and distributes client kitchen supplies. Maintains inventory control and order supplies as needed* Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule* Copy Services includes accurately producing copy, print, and scan projects per written instructions* Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance* Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns* *Flexibility of a weekly work schedule to cover for absences and vacations. Will include potential schedule changes and work locations.***Qualifications & Requirements*** High School Diploma or GED* 1+ years’ work experience in a customer services field* Ability to multitask with attention to detail* Ability to resolve issues with professionalism and tact* Ability to lift or move 40 lbs. or greater* Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs* Ability to walk, bend, kneel, stand or sit for an extended period of time* *Must be able to work all 8hr shifts between 7:00 am and 7:00 pm, Monday - Friday** *This is a full time position (40 hours per week)** *Reliable transportation*The Compensation range for this role is 20.00 to 23.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.All eligible employees receive access to a comprehensive benefits package, including:Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO)Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.