Office Services Coordinator

Global Business Transformation Solutions, LLC (GBTS); Columbus (OH); On-site; USD 17,908 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity is seeking a FAST Service Specialist to provide administrative support across multiple local accounts. The role covers mail, copy, reception, hospitality, floor coordination, and facilities tasks with a flexible weekly schedule between 7:00 am and 6:00 pm, Monday through Friday.

Eligible employees receive medical, dental, and vision insurance, a 401(k) plan, PTO, and a commitment to equal employment opportunities.

Qualifications

• High School Diploma or GED.
• 1+ years’ work experience in a customer services field.
• Ability to multitask with attention to detail.
• Ability to resolve issues with professionalism and tact.
• Ability to lift or move 40 lbs. or greater.
• Must have reliable transportation.
• Must be able to commute to support an office location in Akron, OH approx. 15 times annually (mileage reimbursed).
• Must be able to work all shifts between 7:00 am and 6:00 pm, Monday - Friday.

Responsibilities

• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule.
• Copy Services includes accurately producing copy, print, and scan projects per written instructions.
• Reception includes answering incoming telephone calls and routing to the appropriate person, greet and announce visitors.
• Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens.
• Floor Coordination includes upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.
• Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.

Skills

Customer service

Multitasking

Professional communication

Education

High School Diploma or GED

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.A FAST Service Specialist provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services. This unique and client facing position allows the employee to support multiple Opensity accounts in the local market.Pay: up to $22.00 hourlySchedule: Monday – FridayHours: Must be able to work all shifts between 7:00 am and 6:00 pm, Monday - Friday including 7:00 am - 4:00 pm, 7:30 am - 4:30 pm, 8:00 am - 5:00 pm, 8:30 am - 5:30 pm and 9:00 am - 6:00 pmEssential Job ResponsibilitiesMail Services includes metering, sorting, and distributing mail and accountable packages per scheduleCopy Services includes accurately producing copy, print, and scan projects per written instructionsReception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional mannerHospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspects and ensures that all rooms are clean, stocked with supplies and ready for continual use. Organizes and distributes client kitchen supplies. Maintains inventory control and order supplies as neededFloor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenanceFacilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concernsFlexibility of a weekly work schedule to cover for absences and vacations. Will include potential schedule changes and work locationsQualifications & RequirementsHigh School Diploma or GED1+ years’ work experience in a customer services fieldAbility to multitask with attention to detailAbility to resolve issues with professionalism and tactAbility to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbsAbility to walk, bend, kneel, stand or sit for an extended period of timeMust have reliable transportationMust be able to commute to support an office location in Akron, OH approx. 15 times annually (all mileage driven when commuting to Akron is reimbursed at the standard federal rate)Must be able to work all shifts between 7:00 am and 6:00 pm, Monday - Friday including 7:00 am - 4:00 pm, 7:30 am - 4:30 pm, 8:00 am - 5:00 pm, 8:30 am - 5:30 pm and 9:00 am - 6:00 pmThe Compensation range for this role is up to 22.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.All eligible employees receive access to a comprehensive benefits package, including:Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO)Opensity is an Equal Opportunity Employer.We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.