Operational Support Specialist

FCS Security Services, Inc.; Berwick (Columbia County); On-site; USD 40,000 - 56,000; Full time

Job summary

First Coast Security is seeking an Operational Support Specialist to assist the operations management team with administrative duties. You will manage scheduling, payroll processing, and compliance tracking while generating necessary reports.

The role requires strong communication, organizational skills, and the ability to adapt to changing priorities. As part of the administrative team, you will handle off-hours escalations, maintain payroll/invoicing compliance, and provide broader project

Qualifications

• Ability to work within a team and meet deadlines.
• Experience with HR/payroll or finance is preferred.
• Proficient with office applications and data entry.
• Strong written and verbal communication skills.

Responsibilities

• Field and fill all guard force call offs.
• Create weekly schedules for field locations.
• Input certifications into Compliance Tracker.
• Generate reports from provided data.
• Handle escalations from guard force during off hours.
• Maintain payroll and invoicing compliance.
• Provide project and administrative support as required.
• Process Weekly and Commission Payrolls through e-HUB and WinTeam.
• Adapt to shifting priorities with attention to detail.

Skills

Teamwork

Independent work

Deadline management

Product/process knowledge

Communication skills

Organizational skills

Education

Associates Degree in finance or business administration

Tools

Office software (MS Office)

Job description

First Coast Security is a professional security company looking for those that take pride in themselves and what they do. We are recruiting for Operational Support Specialists to support our operations management team. The Administrative Support Specialist provides professional administrative support in the day-to-day operations of the office and assists the team with a variety of administrative tasks. As an Operational Support Specialists, you will be a subject matter expert on administrative and management programs and will be expected to organize, manage, improve services, processes, plan and prioritize the work of subordinate staff.

Essential Duties and Responsibilities

• Field and fill all guard force call offs.
• Create weekly schedules for all our field locations.
• Input certifications into FCS's Compliance Tracker.
• Generate reports from data provided as assigned.
• Handle all escalations from guard force during off hours.
• Maintain all compliance issues regarding payroll and invoicing.
• Provide project support and other administrative support as required.
• Process Weekly and Commission Payrolls through e-HUB and WinTeam.
• Ability to adapt to shifting priorities and timelines, while maintaining a critical eye for detail.

Skills/Abilities:

• Ability to work well within a team.
• Must be able to work with minimal supervision.
• Good timekeeping and an ability to meet strict deadlines.
• Ability to quickly absorb product knowledge, process information, and apply appropriately.
• Excellent communication (oral & written), interpersonal, organizational, and presentation skills.
• Highly motivated, enthusiastic, hands on, organized with strong ability to manage competing priorities in a dynamic environment.

Qualifications

• Manager experience preferred.
• HR/Payroll experience preferred.
• Fully computer literate and competent with all office applications
• Associates Degree in finance, business administration, or a closely related field preferred.

#INDHP