Operational Specialist

Russell Tobin; City of Albany (NY); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Life insurance

Disability insurance

Employee Assistance Program

Legal support services

Auto insurance

Home insurance

Pet insurance

Employee discounts

Zusammenfassung

Russell Tobin is seeking a detail-oriented and analytical Operations Analyst to support a leading financial institution. This role involves reviewing and processing client requests to ensure proper authorizations and documentation meet policy requirements, while supporting operational tasks across multiple systems.

The ideal candidate is organized, proactive, and thrives in a fast-paced environment, maintaining a high level of accuracy and client service.

Qualifikationen

• Bachelor's degree preferred in Finance, Business, or related field.
• Proficiency with Microsoft Office (Word, Outlook, PowerPoint).
• Advanced Excel skills preferred.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Self-motivation with ability to prioritize tasks and manage multiple responsibilities.

Aufgaben

• Review and approve pending client requests to ensure proper authorizations and documentation meet policy requirements.
• Coordinate and process team-specific operational tasks as requested by the business.
• Perform quality reviews of completed work to ensure accuracy and compliance.
• Work across multiple systems and platforms to process daily operations.
• Partner with internal teams to resolve ongoing issues and answer policy-related questions.
• Support special projects and additional operational initiatives as assigned.
• Apply sound business judgment to identify unusual or suspicious activity and escalated concerns appropriately.
• Adhere to all company policies and procedures related to quality, client service, information security, and compliance.

Kenntnisse

Analytical thinking

Problem-solving

Attention to detail

Time management

Communication

Cross-functional collaboration

Ausbildung

Bachelor's degree in Finance/Business

Tools

Microsoft Office

Excel (Advanced)

Outlook

PowerPoint

Windows

Jobbeschreibung

Russell Tobin is seeking a detail-oriented and analytical Operations Analyst to support a leading financial institution. This role is responsible for reviewing and processing client requests, ensuring compliance with internal policies, and supporting operational processes across multiple systems. The ideal candidate is organized, proactive, and thrives in a fast-paced environment while maintaining a high level of accuracy and client service.

Key Responsibilities

• Review and approve pending client requests to ensure proper authorizations and supporting documentation meet policy requirements
• Coordinate and process team-specific operational tasks as requested by the business
• Perform quality reviews of completed work to ensure accuracy and compliance
• Work across multiple systems and platforms to process daily operations
• Partner with internal teams to resolve ongoing issues and answer policy-related questions
• Support special projects and additional operational initiatives as assigned
• Apply sound business judgment to identify unusual or suspicious activity and escalated concerns appropriately
• Adhere to all company policies and procedures related to quality, client service, information security, and compliance

Qualifications

• Bachelor's degree preferred, preferably in Finance, Business, or a related field
• Proficiency with Microsoft Office, including Word, Outlook, PowerPoint, and Windows
• Advanced Excel skills preferred
• Strong analytical, problem-solving, and decision-making abilities
• Excellent attention to detail and organizational skills
• Strong written and verbal communication skills
• Ability to collaborate effectively with cross-functional teams
• Self-motivated with the ability to prioritize tasks and manage multiple responsibilities
• Comfortable working in a fast-paced, team-oriented environment
• Strong time management skills and the ability to meet deadlines

What We Offer

Pride Global offers eligible employees a comprehensive benefits package, including:

• Medical, dental, and vision coverage
• Supplemental insurance (accident, critical illness, and hospital indemnity)
• 401(k) retirement savings plan
• Life and disability insurance
• Employee Assistance Program (EAP)
• Legal support services
• Auto, home, and pet insurance options
• Employee discounts with preferred vendors

More about us:

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities.