Operational Sales Representative

SIO Logistics LLC.; Houston (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Comprehensive Benefits

Unlimited PTO

401k Matching

Career Growth Opportunities

Frequent Team Building Trips

Mental Resets

End-of-Year Bonuses and Awards

Ongoing Competition Rewards

Job summary

SIO Logistics LLC is seeking an OSR in Houston, TX, to provide exceptional service to carriers and customers. This on-site role connects operations with the sales network, ensuring accurate shipment details and proactive communication.

The ideal candidate excels in a fast-paced environment, demonstrates strong organization and attention to detail, and collaborates closely with the sales team for seamless account servicing. Competitive benefits accompany this position.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced environment.
• Excellent communication and customer service mindset.

Responsibilities

• Master the details of assigned current accounts.
• Develop expertise in the Transportation Management System (TMS).
• Schedule appointments and input shipment details accurately.
• Keep portals up to date with shipment information.
• Proactively track shipment progress and provide updates.
• Address customer inquiries regarding shipment statuses.
• Collaborate with sales representatives to deliver seamless account servicing.

Skills

Customer service

Organization

Attention to detail

Adaptability

Job description

About SIO Logistics:

SIO Logistics stands as a premier third-party logistics and truckload shipping company, dedicated to delivering optimized solutions across dry van, flatbed, refrigerated freight, and other over the road freight solutions. Operating nationwide, we bridge our customers with an extensive network of vetted carriers, ensuring seamless and efficient freight movement. When businesses demand unparalleled supply chain management and state-of-the-art technology, they confidently "Send It Over" to us. Since our founding in 2016, we have upheld a commitment to exceptional service, consistently meeting and exceeding our customers' expectations.

Job Overview

SIO Logistics is looking for a detail-driven and carrier-focused Operational Sales Representative (OSR) to join our team full-time at our on-site location in Houston, Texas. In this vital role, you’ll provide exceptional service to both our carriers and customers, becoming an essential link in our operations and sales network.

Key Responsibilities

• Dive deep into the intricacies of current accounts assigned by sales representatives, mastering all the details.
• Develop expertise in our cutting-edge Transportation Management System (TMS) and leverage its full potential.
• Efficiently schedule appointments and accurately input shipment details for all relevant loads.
• Keep internal and external portals up to date with shipment information to ensure transparency and accuracy.
• Proactively track shipment progress and provide timely updates to all stakeholders involved.
• Address customer inquiries regarding shipment statuses with professionalism and clarity.
• Work collaboratively with sales representatives to deliver seamless and personalized account servicing.

What We’re Looking For

We seek a passionate individual who thrives in a fast-paced environment, is committed to excellent customer experiences, and enjoys collaborating with a high-performing team. Strong organizational skills, attention to detail, and adaptability are key to excelling in this role.

Why Join Us?

At SIO Logistics, we believe in building relationships that last. By joining our team, you’ll be part of a forward-thinking company where your contributions directly impact our success and the satisfaction of our valued customers.

Benefits Include:

• Comprehensive Benefits: Health, Dental, and Vision coverage
• Unlimited PTO: Flexible vacation policies
• 401k Matching: Secure your future with our 401k (up to 4% employer match)
• Career Growth Opportunities: No corporate ladder to climb
• Frequent Team Building Trips: Company offsite events
• Mental Resets: Take breaks to rejuvenate
• End-of-Year Bonuses and Awards: Recognition for your hard work
• Ongoing Competition Rewards: Additional incentives and team offsite events