Logistics Coordinator

SIO Logistics LLC.; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Dental, Vision

Unlimited PTO

401k Matching

Career Growth Opportunities

Team building trips

Mental resets

End-of-Year Bonuses

Ongoing competition rewards

Job summary

SIO Logistics is seeking a detail-driven Logistics Coordinator for our on-site Houston, TX location. You will serve as the essential link between carriers and customers, ensuring accurate shipment details, timely updates, and proactive communication in a fast-paced environment.

The role emphasizes carrier coordination, order accuracy, and collaboration with sales to deliver outstanding service. Join a team focused on optimizing nationwide freight operations and customer satisfaction.

Qualifications

• Detail-oriented, carrier-focused candidate with a strong customer-service mindset.
• Ability to stay organized and adaptable in a fast-paced logistics environment.
• Collaborates effectively with sales and operations to service accounts.

Responsibilities

• Master the details of accounts assigned by sales representatives.
• Develop expertise in our Transportation Management System (TMS).
• Schedule appointments and input shipment details accurately for loads.
• Keep portals up to date with shipment information for transparency.
• Proactively track shipments and provide updates to stakeholders.
• Address customer inquiries regarding shipment statuses professionally.
• Work with sales to deliver seamless account servicing.

Skills

Detail-oriented

Carrier coordination

Customer service

Organizational skills

Adaptability

Team collaboration

Job description

About SIO Logistics:

SIO Logistics stands as a premier third-party logistics and truckload shipping company, dedicated to delivering optimized solutions across dry van, flatbed, refrigerated freight, and other over the road freight solutions. Operating nationwide, we bridge our customers with an extensive network of vetted carriers, ensuring seamless and efficient freight movement. When businesses demand unparalleled supply chain management and state-of-the-art technology, they confidently \"Send It Over\" to us. Since our founding in 2016, we have upheld a commitment to exceptional service, consistently meeting and exceeding our customers' expectations.

Job Overview

SIO Logistics is looking for a detail-driven and carrier-focused Logistics Coordinator to join our team full-time at our on-site location in Houston, Texas. In this vital role, you’ll provide exceptional service to both our carriers and customers, becoming an essential link in our operations and sales network.

Key Responsibilities

• Dive deep into the intricacies of current accounts assigned by sales representatives, mastering all the details.
• Develop expertise in our cutting-edge Transportation Management System (TMS) and leverage its full potential.
• Efficiently schedule appointments and accurately input shipment details for all relevant loads.
• Keep internal and external portals up to date with shipment information to ensure transparency and accuracy.
• Proactively track shipment progress and provide timely updates to all stakeholders involved.
• Address customer inquiries regarding shipment statuses with professionalism and clarity.
• Work collaboratively with sales representatives to deliver seamless and personalized account servicing.

What We’re Looking For

We seek a passionate individual who thrives in a fast-paced environment, is committed to excellent customer experiences, and enjoys collaborating with a high-performing team. Strong organizational skills, attention to detail, and adaptability are key to excelling in this role.

Why Join Us?

At SIO Logistics, we believe in building relationships that last. By joining our team, you’ll be part of a forward-thinking company where your contributions directly impact our success and the satisfaction of our valued customers.

Benefits Include:

• Comprehensive Benefits: Health, Dental, and Vision coverage
• Unlimited PTO: Flexible vacation policies
• 401k Matching: Secure your future with our 401k (up to 4% employer match)
• Career Growth Opportunities: No corporate ladder to climb
• Frequent Team Building Trips: Company offsite events
• Mental Resets: Take breaks to rejuvenate
• End-of-Year Bonuses and Awards: Recognition for your hard work
• Ongoing Competition Rewards: Additional incentives and team offsite events