Operational Risk Manager I

Navy Federal Credit Union; Winchester (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

Navy Federal Credit Union is seeking an experienced leader to manage risk management programs across assigned risk areas, guiding teams to identify, analyze and mitigate operational and regulatory risks. The role involves developing controls, KRIs, and cross-functional collaboration to strengthen risk posture and ensure compliance with laws and policies.

The successful candidate will oversee reviews, drive remediation, and partner with other business units to implement risk strategies, with a

Qualifications

• Broad knowledge of applicable federal and state laws, rules and regulations
• Broad knowledge of banking/financial industry trends, products and services
• Broad knowledge of debit and/or credit card fraud issues, patterns and processes
• Experience leading and managing an analytics operation, preferably in a large financial institution, including operational and regulatory risk controls
• Experience demonstrating thought‑leadership, initiative‑taking, decision making and creativity solving business problems
• Experience managing multiple priorities independently and/or in a team environment to achieve goals
• Broad knowledge of regulatory and industry standards impacting financial and debit/credit card products debit/credit card fraud detection, analytics, trends, programs and industry regulations
• Experience analyzing data to identify red flags for operational risks
• Experience supervising and leading employees
• Experience working with all levels of staff, management, stakeholders, vendors
• Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Responsibilities

• Conceptualize and implement tools, methods, and programs to identify and mitigate operational and regulatory risks, manage risk exposure, and ensure best practices and compliance with regulations and policies
• Oversee functional and operational reviews, root cause analysis, analysis of existing business risk and the design and implementation of internal controls
• Develop and implement Key Risk Indicators (KRI) to detect and monitor risk exposure
• Oversee the identification and remediation of control deficiencies, conduct quality control reviews, develop solutions to strengthen controls, and oversee corrective actions to aid management decisions and mitigate operational and regulatory risks
• Communicate quality assurance procedures, existing protocols, and effective controls
• Evaluate the adequacy of corrective action taken on past reviews and reports on the status of approved recommendations
• Partner with management and key staff from other business units to identify processes, study and investigate operational risk issues, and develop solutions
• Ensure understanding and implementation of new operational risk policies and procedures
• Develop and translate strategy and goals into branch objectives, plans, and actions

Skills

Risk management

Leadership

Data analysis

Regulatory compliance

Stakeholder collaboration

Analytical thinking

Education

Bachelor's Degree in Business Administration, Auditing, or related field

Master's Degree in related field

Job description

Navy Federal Credit Union is seeking an experienced leader to manage risk management programs across assigned risk areas, guiding teams to identify, analyze and mitigate operational and regulatory risks. The role involves developing controls, KRIs, and cross-functional collaboration to strengthen risk posture and ensure compliance with laws and policies.

The successful candidate will oversee reviews, drive remediation, and partner with other business units to implement risk strategies, with a