Head of Operational Risk & Resilience

Navy Federal Credit Union; Vienna (VA); On-site; USD 150,000 - 230,000; Full time

Job summary

Navy Federal Credit Union is seeking a senior leader to oversee the operational risk management function, developing policies, frameworks, and governance to elevate enterprise risk maturity. You will guide cross-functional risk initiatives, engage with senior executives, and ensure regulatory compliance across multiple business units.

The role requires 10+ years in operational risk with leadership experience and a track record of implementing enterprise risk programs in financial services.

Qualifications

• Expertise in operational risk strategy and management.
• Experience developing, enhancing, and implementing risk frameworks and methodologies.
• Guidance on regulatory compliance, industry standards, and risk mitigation frameworks.
• Leads high‑impact risk initiatives and regulatory engagements.
• Extensive risk analytics, reporting, and performance measurement.

Responsibilities

• Develop and execute enterprise-wide ORM strategy and governance.
• Lead risk advisory services on trends, threats, and mitigation.
• Oversee risk assessments and control testing across units for regulatory compliance.
• Develop enterprise-wide KRIs and integrate analytics for decision-making.
• Lead cross-functional risk governance and collaboration with senior leaders.
• Develop and implement ORM policies, instructions, and standards.
• Oversee ORM risk programs across technology, data, third party, and operations.

Skills

Operational risk strategy

Risk analytics

Regulatory compliance

Leadership

Stakeholder management

Education

Bachelor’s Degree in related field

Master’s Degree in related field

Job description

Navy Federal Credit Union is seeking a senior leader to oversee the operational risk management function, developing policies, frameworks, and governance to elevate enterprise risk maturity. You will guide cross-functional risk initiatives, engage with senior executives, and ensure regulatory compliance across multiple business units.

The role requires 10+ years in operational risk with leadership experience and a track record of implementing enterprise risk programs in financial services.