Director of Enterprise Resilience & Risk

Navy Federal Credit Union; Vienna (VA); On-site; USD 180,000 - 280,000; Full time

Job summary

Navy Federal Credit Union seeks a Director to lead the enterprise Business Resiliency Management program, unifying business continuity, disaster recovery, cyber resilience, and 2LOD governance across the organization.

You will drive risk assessment, policy development, and executive reporting while overseeing teams responsible for critical business services, dependencies, and third-party resilience. This role is based at the Vienna, VA site with standard weekday hours.

Qualifications

• Bachelor's degree in Business Administration, Risk Management, Emergency Management, Technology, Cybersecurity, Engineering, Auditing, or related field, or equivalent experience.
• 10+ years of progressive experience across business continuity, operational resilience, third-party risk, disaster recovery, cyber resilience, technology risk, operational risk, or related financial services risk disciplines.
• Designing/implementing/enhancing an enterprise business continuity or operational resilience framework including BIAs, continuity planning, exercises, governance, and reporting.
• Overseeing resiliency assessments of critical third parties with continuity and disaster recovery capabilities, testing evidence, and remediation.
• Connecting business recovery requirements to technology disaster recovery capabilities, testing, and dependencies.
• Experience in cyber resilience, incident response, crisis management, or related exercises with risk remediation.
• Knowledge of regulatory expectations, industry standards, and risk management practices.
• Experience with risk governance, analytics, metrics, executive reporting, and 1st/2nd line of defense challenges.
• Strong communication and stakeholder management for executives and partners.
• Finance services or consulting experience; master’s or professional certs are a plus.

Responsibilities

• Lead the enterprise BRM program, ensuring business continuity and operational resilience maturity.
• Oversee third-party risk assessments, continuity, and recovery capabilities across vendors.
• Ensure alignment of recovery requirements with disaster recovery strategies and testing.
• Integrate resiliency requirements into due diligence, monitoring, and renewal decisions.
• Develop BRM governance, policies, metrics, and executive reporting.
• Lead the BRM team and build partnerships across business units while maintaining 2LOD independence.

Skills

Business continuity

Operational resilience

Third-party risk

Disaster recovery

Cyber resilience

Regulatory compliance

Executive reporting

Communication

Leadership

Education

Bachelor's degree

Job description

Navy Federal Credit Union seeks a Director to lead the enterprise Business Resiliency Management program, unifying business continuity, disaster recovery, cyber resilience, and 2LOD governance across the organization.

You will drive risk assessment, policy development, and executive reporting while overseeing teams responsible for critical business services, dependencies, and third-party resilience. This role is based at the Vienna, VA site with standard weekday hours.