Operational Key Account Manager

Jobtailor; Torrance (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in Torrance, CA is seeking a senior Account Manager to lead key client relationships in the transportation and logistics sector. You will manage accounts, coordinate with internal teams, and oversee shipments from transport to warehousing to distribution, driving strategies and performance improvements.

The role emphasizes strategic account development, reporting to clients and internal teams, and staying ahead of industry trends to deliver exceptional client satisfaction.

Qualifications

• Bachelor's degree in business, logistics, supply chain management, or a related field.
• 5+ years of experience in key account management in the transportation and logistics industry.
• Experience with supply chain management, transportation, warehousing, and distribution.
• Strong communication and interpersonal skills.
• Excellent problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Knowledge of transportation and logistics industry trends and best practices.
• Proficient in Microsoft Office Suite and other relevant software.

Responsibilities

• Manage and grow key accounts in the transportation and logistics industry.
• Build and maintain strong relationships with clients.
• Collaborate with internal teams to ensure client satisfaction and meet operational goals.
• Oversee the operational aspects of client shipments, including transportation, warehousing, and distribution.
• Develop and implement account strategies and plans.
• Analyze account performance and identify opportunities for improvement.
• Prepare and present reports to clients and internal teams.

Skills

Key Account Management

Supply Chain Management

Transportation

Warehousing

Distribution

Account Strategy Development

Performance Analysis

Client Relationship Management

Communication Skills

Education

Bachelor's degree in business, logistics, supply chain management, or related field

Tools

Microsoft Office Suite

Relevant Software

Job description

• Manage and grow key accounts in the transportation and logistics industry
• Build and maintain strong relationships with clients
• Collaborate with internal teams to ensure client satisfaction and meet operational goals
• Oversee the operational aspects of client shipments, including transportation, warehousing, and distribution
• Develop and implement account strategies and plans
• Analyze account performance and identify opportunities for improvement
• Prepare and present reports to clients and internal teams

Requirements

• Bachelor's degree in business, logistics, supply chain management, or a related field
• 5+ years of experience in key account management in the transportation and logistics industry
• Experience with supply chain management, transportation, warehousing, and distribution
• Strong communication and interpersonal skills
• Excellent problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Knowledge of transportation and logistics industry trends and best practices
• Proficient in Microsoft Office Suite and other relevant software.

Core Competencies

Demonstrates expertise in key account management within the transportation and logistics industry, focusing on client relationship building, operational oversight, and strategic account development. Proficient in analyzing performance metrics and implementing improvements to enhance client satisfaction and operational efficiency.

Highest-signal resume keywords

• Key Account Management
• Supply Chain Management
• Transportation
• Warehousing
• Distribution

ATS Optimization Keywords

Hard Skills

• Account Strategy Development
• Performance Analysis
• Operational Oversight
• Report Preparation
• Client Relationship Management

Soft Skills

• Strong Communication Skills
• Interpersonal Skills
• Problem-Solving Skills
• Decision-Making Skills
• Organizational Skills

Industry Keywords

• Transportation Industry
• Logistics Industry
• Best Practices
• Industry Trends

Tools & Technologies

• Microsoft Office Suite
• Relevant Software