Operational Excellence & Process Coordinator

i2G Systems; Plain City (OH); On-site; USD 45,000 - 62,000; Full time

Job summary

i2G Systems is seeking a Business Operations Coordinator to help optimize processes and drive efficiency across the organization. You will document workflows, assist in SOP creation, and support cross‑department initiatives to realize enterprise improvements.

Responsibilities include partnering with managers to identify improvement opportunities, standardizing procedures, and coordinating training and rollout of new processes. A related bachelor's degree and 2+ years in operations are preferred.

Qualifications

• Bachelor's degree in a related field is required or preferred.
• Experience in business operations, project coordination, or process improvement is required.
• Strong organizational and communication skills with attention to detail.

Responsibilities

• Support operational process improvements across departments by documenting and standardizing workflows.
• Create and maintain SOPs, work instructions, and process diagrams.
• Coordinate cross‑department initiatives and meetings to align goals and timelines.
• Assist change management efforts including training coordination and feedback collection.

Skills

Organizational skills

Communication skills

Problem solving

MS Office

Process mapping

Multi-tasking

Lean/Six Sigma

Change management

Education

Bachelor's degree in Business Administration or related field

Tools

Process mapping tools

Job description

i2G Systems is seeking a Business Operations Coordinator to help optimize processes and drive efficiency across the organization. You will document workflows, assist in SOP creation, and support cross‑department initiatives to realize enterprise improvements.

Responsibilities include partnering with managers to identify improvement opportunities, standardizing procedures, and coordinating training and rollout of new processes. A related bachelor's degree and 2+ years in operations are preferred.