Operation Coordinator

Falcon Logistics; Walnut (CA); On-site; USD 45,000 - 73,000; Full time

Benefits offered by this job

Yearly Bonus

Project Bonus

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Job summary

Falcon Logistics is seeking a capable operations professional to develop and implement strategic operational plans, negotiate rates with vendors, and maintain cross-border communications with overseas offices. The role requires strong customer service, good organizational skills, and solid MS Office proficiency.

Based in Walnut, CA, the position offers a path to contribute to international logistics efficiency, with emphasis on teamwork, adherence to procedures, and meeting productivity goals

Qualifications

• Multilingual is a plus.
• Excellent email and phone communication with customers.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Ability to learn quickly and meet productivity goals.
• Strong organizational skills across multiple departments and follow-ups.

Responsibilities

• Develop and implement strategic operational and business plans.
• Negotiate rates and build relationships with vendors.
• Coordinate with overseas offices to meet international and customer expectations.
• Be a team player with initiative and strong communication skills.
• Follow Falcon Logistics procedures and processes.

Skills

Multilingual

Customer service

MS Office proficiency

Quick learner

Organizational skills

Education

High School Diploma

Bachelor’s Degree Preferred

Job description

Core Required Skills and Competencies:

• Multilingual is a plus
• Good at customer service and communication skills by email and phone.
• High proficiency in Microsoft Office including Outlook, Word, and Excel.
• The ability to learn quickly and work efficiently as productivity goals must be met.
• Good organizational skills as this position requires working with multiple departments and following up with clients and other related parties.

Position Responsibilities:

• Develop and implement strategic operational and business plans.
• Negotiate rates and build relationships with the vendors.
• Account maintenance and communication with overseas offices to ensure international and customer expectations are met.
• Team player with a positive attitude, individual initiative and good communication skills is a must.
• Follow Falcon Logistics Global given procedures and processes well.

Job Features

Job Category

• Operation

Minimum NVOCC/Freight Forwarding Operation Experience (Not Required)

• 1 years or above is a plus

Minimum Logistics Field Experience (Not Required)

• 1 years or above is a plus

Education Requirement

• High School Graduate / Bachelor's Degree Preferred

Residency Status

• Must have SSN and legal status to work in USA (not accepting OPT at this time)

Base Salary

• $4000- $6500/Month (Subject to past experience, working history, and performance, negotiable)

Bonus

• Yearly Bonus and Project Bonus available (Subject to performance)

Employee Benefits

• Medical/Dental/Vision Insurance, PTO & Sick Leaves available after 3 months probationary period