Operation Assistant I, Supporting Services Department, Queen Elizabeth Hospital

at Hospital Authority; Hillsdale (NJ); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Gratuity

Job summary

Queen Elizabeth Hospital is seeking an Operation Assistant I in the Supporting Services Department to supervise frontline staff and help coordinate domestic, gardening, pest control, cleansing and transportation services. The role includes clerical duties, duty rosters, and collaboration with contractors.

The position requires 1 year of relevant experience or equivalent supervisory training, strong Chinese and English skills, and computer proficiency with MS Word/Excel.

Qualifications

• F.5 / S.5 with HKCEE 5 passes incl. Eng & Chin or HKDSE with specified levels.
• 1 year experience in relevant discipline or advanced technical/supervisory training with 2 years experience.
• Good knowledge of hospitality industry and housekeeping services.

Responsibilities

• Assist leadership in coordinating support services including domestic, gardening, pest control, cleaning and transportation.
• Provide administrative support to Hospital Manager.
• Coach and supervise frontline staff and monitor daily operations.

Skills

Hospitality industry experience

Bilingual: Chinese & English

MS Office & Chinese word processing

Interpersonal skills

Multi-tasking under pressure

Education

F.5 / S.5 with HKCEE 5 passes incl. Eng & Chin

F.5 / S.5 with HKDSE level Eng/Chin and related subjects

Tools

MS Word

MS Excel

Job description

Operation Assistant I, Supporting Services Department, Queen Elizabeth Hospital – (REF. NO. KCC2608026)

Description

Application Deadline: 1 September 2026

Date of Issue: 17 August 2026

++Vacancy Notification Circular No. KCC2608026++

Rank : Operation Assistant I

Department / Hospital : Supporting Services Department, Queen Elizabeth Hospital

Pay :**HK$24,675 to HK$29,195 per month**

Up to 5% of total basic salary as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Responsibilities:

1. To assist the Chief Hospital Foreman/ Senior Hospital Foreman/ Hospital Foreman to lead/ supervise and coordinate with supporting staff in providing support services in the following areas: domestic services, gardening services, pest control, cleansing & transportation services, inventory management, waste management, environmental safety, occupational safety & health, fire safety, and emergency support etc.

2. To provide administrative support to the Hospital Manager.

3. To coach & supervise frontline staff and to monitor the daily operation of the services.

4. To prepare duty roster for supporting staff, workload statistic and reports.

5. To liaise with departments and service contractors in the day-to-day provision of supporting services and handle enquiries from other departments.

6. To monitor the performance of frontline staff and contractors.

7. To conduct routine site checking to ensure good environmental hygiene condition.

8. To perform clerical duties, prepare monthly report / statistical reports using MS Word and Excel.

9. To perform store management duties, including keep stock of materials, store items and other equipment items.

10. To be deployed to other hospital within the cluster and support hospital relocation arrangements. (If necessary)

11. To perform shift and on-call duties and provide 24-hour emergency support.

12. To perform any other duties as assigned by supervisors.

Entry Requirements:

1. F.5 / S.5 with:

• (i) HKCEE 5 passes incl. Eng & Chin; or
• (ii) 5 subjects in HKDSE attaining the level specified below:

• Level 2 in Eng & Chin; and
• Level 2 in New Senior Secondary subjects / “Attained” in Applied Learning subjects (subject to a maximum of 2 subjects under this category) / Grade E in Other Language subjects

AND 1 year experience in relevant discipline; OR

1. F.5 / S.5 with certified advanced technical/ supervisory training/ skill AND 2 years experience in relevant discipline.

Preferable attributes:

1. Good knowledge and work experiences in hospitality industry, property management, housekeeping services, quality assurance and / or hospital supporting services.
2. Good command of Chinese and English, and fluency in Cantonese.
3. Good analytical, communication and interpersonal skills.
4. Self-motivated person with ability to handle multi-tasks and work under pressure.
5. Good Knowledge in computer applications of Microsoft Office, and Chinese word processing.

Remarks

1. The service of Queen Elizabeth Hospital will be relocated to the Kai Tak Hospital in phases starting from year 2026.
2. May be required to be deployed to other hospital within the cluster and support hospital relocation arrangements.

Location: Kowloon Central Cluster

Job: Supporting (Including PCA & OpA ranks)

Job Type: Full Time

Post Date: 17/8/2026