Executive Assistant I (Administrative Services)

at Hospital Authority; Hillsdale (NJ); On-site; USD 35,000 - 42,000; Full time

Job summary

Queen Elizabeth Hospital in Kowloon Central Cluster invites applications for an Executive Assistant I (Administrative Services). The role supports reception, data collection, document coordination, procurement and day-to-day operations in a busy hospital setting.

The candidate should have a diploma in a specialized function or a university degree with relevant experience, plus strong English and Chinese language skills.

Qualifications

• University graduates with experience OR F.5/S.5 with HKCEE/HKDSE qualifications and diploma in a specialized function.
• Public healthcare or hospital operations experience is preferred.
• Strong written and spoken English and Chinese, including Cantonese and Mandarin.

Responsibilities

• Perform reception duties for patients, visitors and public.
• Possess shift duties including weekends and during extreme weather on rotation.
• Support general office administration and day-to-day operations.
• Consolidate corporate/cluster returns on administrative matters.
• Assist data collection, data entry, basic analysis and report preparation.
• Coordinate and prepare documents for hospital operations.
• Assist in procurement, stock control and inventory management.
• Assist in contract management and liaison with service users and contractors.
• Coordinate meetings, events and minute taking.
• Handle feedback and public inquiries and draft related correspondence.
• Provide hospital telephone operator duties when required.
• Carry out other duties as assigned by supervisor.

Skills

English–Chinese communication

Interpersonal skills

Problem solving

Multitasking

Customer service

Education

Diploma in a specialized function

University degree or equivalent

Tools

MS Office

Adobe Acrobat

Email/Internet tools

Job description

Executive Assistant I (Administrative Services) – (

REF. NO.

: KCC2608041)

Description

Application Deadline : 7 September 2026

Date of Issue : 24 August 2026

++Vacancy Notification Circular No. KCC2608041++

|----------------------------------------|------------------------|
| Rank | : Executive Assistant I |
| Department / Hospital | : Administrative Services Department, Queen Elizabeth Hospital |
| Pay | : HK$24,675 - HK$29,195 per month |
| Up to 5% of total basic salary as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance. |

Key Responsibilities:

1. Perform reception duties, handling face-to-face and telephone enquiries from patients, visitors and the public.
2. Perform shift duties including weekends, public holidays, and during extreme weather conditions (such as Red/Black Rainstorm Signals and Typhoon Signal No. 8 or above) on a duty rotation basis.
3. Provide support of general office administration and day-to-day operation to the team.
4. Consolidate corporate/cluster returns on administrative matters.
5. Assist in data collection, data entry, basic analysis, and report preparation.
6. Assist in the coordination and preparation of documents for hospital operations.
7. Assist in departmental procurement, stock control and inventory management.
8. Assist in contract management, coordination, and liaison with service users, hospital teams and contractors.
9. Coordinate meetings, programs and activities, including meeting logistics and minute-taking.
10. Handle feedback and public enquiries and draft related correspondence.
11. Perform telephone operator duties for the hospital when required.
12. Perform any other duties as assigned by supervisor(s).

Entry Requirements :

1. University Graduates with experience; OR
2. F.5 / S.5 with
   (a) HKCEE 5 passes including English Language (Syllabus B) and Chinese Language; OR
   (b) 5 subjects in HKDSE attaining the level specified below:
   (i) Level 2 in English Language & Chinese Language; AND
   (ii) Level 2 in New Senior Secondary Subjects / "Attained" in Applied Learning subjects (subject to a maximum of 2 subjects under this category) / Grade E in Other Language subjects.

AND diploma in a specialized function AND relevant experience

Preferred Attributes / Exposure:

1. Knowledge of hospital operations and experience in public healthcare, customer service or administrative support.
2. Good command of written and spoken English and Chinese, including fluent Cantonese and Mandarin.
3. Strong communication, interpersonal and problem-solving skills, with a patient, caring and service-oriented attitude, as well as the ability to handle emergency and unexpected situations effectively.
4. Mature, responsible and self-motivated, with the ability to work independently, manage stress and handle multi-tasking under pressure.
5. Pleasant personality, meticulous and attentive to details with good organization skills.
6. Proficiency in standard office software and applications, including MS Office (Word, Excel, PowerPoint), Adobe Acrobat, electronic filing systems and general Internet/e-mail tools.

Remarks:

1. Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for "Notes to Applicants".

2. Current final year undergraduates may also apply, if selected, appointment will be subject to their obtaining the requisite academic qualification within the current academic year (i.e.2025/26).

3. Serving staff who have completed F.5/ S.5 with HKCEE/ HKDSE 5 passes/ attaining Level 2/Grade E including Eng (Syl. B) & Chin/ Diploma AND 3 years relevant experiences in HA; OR F.5/ S.5 with 5 years relevant experiences in HA may also be considered.

4. The service of Queen Elizabeth Hospital will be relocated to the Kai Tak Hospital in phases starting from year 2026.

Location:

: Kowloon Central Cluster

Job:

: Supervisory, Clerical and General (Including EA rank)

Job Type:

: Full Time

Post Date:

: 24/8/2026