Operating Room Coordinator

Lifepoint Health®; Las Cruces (NM); On-site; USD 22,000 - 33,000; Full time

Job summary

Lifepoint Health is seeking a Scheduler to coordinate patient testing, procedures, and admissions in our Las Cruces area operations. You will obtain pre-certification numbers, enter insurance information, and support scheduling in the registration system.

Ideal candidates have a high school diploma (or equivalent) and prior scheduling experience in healthcare, with strong attention to detail and the ability to work under pressure in a fast-paced environment.

Qualifications

• High school diploma or equivalent; or 3 years related experience may substitute for education.
• Healthcare scheduling experience preferred; experience with medical terminology, billing, or collections is a plus.

Responsibilities

• Schedules all patients for testing, procedures, and admissions, ensuring no scheduling conflicts with staffing.
• Informs patient or physician staff of out-of-network carriers or any benefit-decreasing issues.
• Notifies patient or staff of special instructions or testing requirements and provides necessary documents.
• Keeps scheduling reports updated for the next day to assist registration and testing flow.
• Obtains physician orders and authorization/pre-certification; enters outpatient procedures in the Order Entry System.
• Ensures consistency between scheduling and admissions modules for admitted patients.

Skills

Critical thinking

Stress management

Organizational skills

Time management

Prioritization

Office equipment

Education

High school diploma or equivalent

3+ years related experience

Tools

Computer experience

Job description

06367 Scheduler

Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.

Reports to: Patient Access Supervisor-Sch/PreReg

FLSA: Non-exempt

Education: High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.

License: N/A

Certifications: N/A

Minimum Work Experience

Prior scheduling experience in a healthcare environment is strongly preferred. Medical terminology, billing, and/or collection experience preferred. Computer experience required

Required Skills

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment.
• Organizational and time management skills.
• Ability to prioritize work based upon patient/department needs.
• Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner.

Essential Functions

• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
• Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
• Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
• Obtains physician's orders and authorization/pre-certification. Enters outpatient procedures in the Order Entry System.
• Ensures consistency between scheduling module and admissions module, for patients being admitted for services.

Non-Essential Functions

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.