Operating Partner (General Manager), Restaurant

Bolay Fresh Bold Kitchen; West Palm Beach (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Bolay Fresh Bold Kitchen in West Palm Beach, FL is seeking a Restaurant General Manager to oversee all aspects of operations and lead a busy team. You will ensure exceptional guest service, maintain staffing levels, and manage day-to-day cash controls and financial reporting.

The role requires developing the annual operating budget, controlling labor and food costs, and guiding staff through hiring, training, and performance management. A Bachelor’s degree or equivalent experience is preferred.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Minimum three years as salaried manager in full service casual dining.
• Experience with alcohol service desirable.
• Proven track record of maintaining high restaurant standards and guest satisfaction.
• Demonstrated leadership, coaching and team motivation.

Responsibilities

• Oversee all restaurant operations and staff.
• Ensure excellent guest service meeting or exceeding expectations.
• Staffing and scheduling to meet guest needs.
• Manage day-to-day operations with focus on profitability and loss control.
• Develop annual operating budget and control costs across cost centers.
• Uphold policies and comply with laws and company procedures.
• Direct interviewing, hiring, training, performance reviews, and discipline.
• Handle financial reporting, invoices, and payroll administration.
• Supervise shifts, decision-making, planning, and adherence to standards.
• Promote suggestive selling and maintain a hospitable atmosphere.

Skills

Leadership

Staff management

Customer service

Budgeting

P&L awareness

Operational excellence

Education

Bachelor’s Degree or equivalent

Job description

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

Location: West Palm Beach, FL

Employment Type: Full-Time

Salary: Competitive

Job Description

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining
• Experience with full service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable