Restaurant Manager

AFG Restaurant Group; The Villages (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Wet Willie's is seeking a Restaurant Manager in The Villages, FL to oversee all aspects of daily operations, ensure guest satisfaction, manage staffing, and uphold brand standards.

You will work with the area supervisor on budgeting, control of P&L centers including food, beverage, labor costs, and compliance with company policies and laws, while coaching and evaluating team performance.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Minimum of 3 years of salaried management experience in full-service casual dining.
• Experience with alcohol service in a full-service facility desirable.
• Proven track record of maintaining high standards in cleanliness, food quality, and guest satisfaction.
• Demonstrated leadership with coaching, directing, and motivating a team.
• Some exposure to P&L and sales building desirable.

Responsibilities

• Oversee all restaurant operations on a daily basis.
• Ensure excellent guest service that meets or exceeds expectations.
• Maintain adequate staffing to meet guest needs and optimize productivity.
• Control day-to-day operations including cash handling, reporting, and compliance.
• Develop the restaurant's annual operating budget with area supervisor and manage costs.
• Hire, train, and direct staff, evaluate performance, and address issues.
• Manage shifts, scheduling, and labor planning while upholding standards.
• Maximize table turnover, sales per guest, and sales per hour.
• Enforce safety, sanitation, and quality standards.
• Prepare quarterly sales projections for area supervisor approval.

Skills

Leadership

Coaching and Mentoring

People management

Guest service excellence

Budgeting

Education

Bachelor’s Degree or equivalent combination of education and experience

Job description

Job 122101 - Restaurant Manager
The Villages, FL

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining
• Experience with full service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable