Opening & Closing Shift Lead — Late-Night Restaurant

Chick-fil-A Western Center Blvd; Saint Paul (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Chick-fil-A Western Center Blvd is seeking an Opening/Closing Manager to lead a fast-paced restaurant team. The role requires reliability, strong communication, and hands-on leadership to ensure a safe, clean, and productive environment.

You will manage opening and closing duties, staff scheduling, and customer service to support lunch and dinner rushes. The position emphasizes team coaching, adherence to procedures, and on-time performance, with a focus on maintaining high standards of service

Qualifications

• Must be reliable and dependable.
• Must be able to work weekends.
• Must be available for opening and/or closing shifts as required.
• Must be able to work in a fast-paced restaurant environment.
• Must be able to lead, coach, and hold team members accountable.
• Must have strong communication and customer-service skills.
• Must be willing to work hands-on alongside the team.
• Must be able to handle cash, complete paperwork, and follow company procedures.
• Must maintain a clean, safe, and organized restaurant.
• Must be willing to stay until assigned duties are completed.
• Must have reliable transportation, particularly for closing shifts.

Responsibilities

• Opening responsibilities include arriving on time and unlocking the restaurant.
• Prepare the restaurant for the day’s business and ensure adequate product levels.
• Review staffing and daily assignments; monitor labor and productivity.
• Coach employees and maintain cleanliness and organization.
• Manage customer service and resolve concerns.
• Close the restaurant; stay after close to finish duties and secure the building.
• Complete closing checklists and cash-handling procedures.
• Ensure a smooth lunch and dinner rush operations.
• Inspect the restaurant and ensure all tasks are completed before leaving.
• Restock and secure food and equipment for next day.

Skills

Strong communication

Customer-service

Leadership coaching

Cash handling

Reliability

Weekend availability

Team management

Job description

Chick-fil-A Western Center Blvd is seeking an Opening/Closing Manager to lead a fast-paced restaurant team. The role requires reliability, strong communication, and hands-on leadership to ensure a safe, clean, and productive environment.

You will manage opening and closing duties, staff scheduling, and customer service to support lunch and dinner rushes. The position emphasizes team coaching, adherence to procedures, and on-time performance, with a focus on maintaining high standards of service