Overview:
A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
- Follow Brand standards, recipes, and systems
- Follow food safety standards
- Arriving during the hours of 3AM-4:30AM to assist in restaurant setup procedures.
- Prepare food and beverages
- Prepare the business for opening each morning; this includes brewing beverages, setting up equipment, and verifying cash registers.
- Bake bagels
- Finish (meaning filling and frosting) donuts to be put on display for guests to purchase
- Assemble and package orders
- Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
- Maintain a clean and organized workstation
- Clean equipment, service areas, and guest areas
- Stock items, such as cups, lids, etc. at the workstation
- Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
- Meet speed of service standards while delivering accurate orders to guests
- Serve and communicate with guests
- Maintain a guest-focused culture in the restaurant
- Communicate effectively with managers and coworkers
- Organize and maintain stock room and refrigerated areas