Team Member

Dunkin' - Franchisee Of Dunkin Donuts; Hamilton (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin’ Franchisee Of Dunkin Donuts in Hamilton, OH is seeking a Restaurant Team Member to prepare food and beverages and provide friendly guest service at a fast-paced location. You will follow brand standards, handle orders, and help maintain a clean, safe workspace while supporting team goals.

The role emphasizes teamwork, reliability, and a positive attitude as you learn menus and promotions and assist guests at the drive-thru or front counter.

Responsibilities

• Follow Brand standards, recipes and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders and serve to guests
• Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment and guest areas
• Stock items such as cups, lids, etc at workstation
• Take orders at the Drive Thru or Front Counter POS and handle payments
• Follow speed of service standards
• Serve and communicate with guests
• Maintain a guest focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Skills

Team player

Punctuality

Adaptability

Guest focus

Job description

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders and serve to guests
• Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment and guest areas
• Stocking items such as cups, lids, etc at workstation
• Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
• Follow speed of service standards
• Serve and communicate with guests
• Maintain a guest focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience:

• None

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting objects including boxes, ice and product up to 20lbs (if applicable)
• Working in a small space