Crew

Baskin-Robbins; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Baskin-Robbins is hiring a Restaurant Team Member to prepare food and beverages, take orders, and maintain a clean, inviting space for guests. You will work as part of a fast-paced team, following brand standards and safety practices.

The role emphasizes guest-focused service, teamwork, and quick adaptation to busy periods. Training is provided to learn recipes, promotions, and operations. This is a great entry point with opportunities to grow within the Dunkin’ Brands family.

Qualifications

• No formal education required.

Responsibilities

• Prepare food and beverages according to brand standards.
• Assemble and package orders and serve to guests.
• Answer guest questions about menu and promotions.
• Maintain a clean and organized workstation.
• Stock cups, lids, and supplies at the workstation.
• Take orders at the Drive Thru or Front Counter and handle payments if applicable.
• Follow speed of service standards and assist teammates as needed.
• Communicate effectively with managers and coworkers.
• Ensure a guest-focused culture in the restaurant.

Skills

Teamwork in fast-paced environment

Punctuality and honesty

Willingness to learn

Guest-focused service

Education

None

Job description

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders and serve to guests
• Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment and guest areas
• Stocking items such as cups, lids, etc at workstation
• Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
• Follow speed of service standards
• Serve and communicate with guests
• Maintain a guest focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience:

• None

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting objects including boxes, ice and product up to 20lbs (if applicable)
• Working in a small space