Open-Source Tech Kickstart: Junior TAM

Red River; Raleigh (NC); On-site; USD 37,000 - 61,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Job summary

Red Hat is seeking a Junior Technical Account Manager in the United States to join the FASTER onboarding program. You will gain deep technical knowledge, work with customers, and build skills across Red Hat’s portfolio, including cloud, automation, and AI solutions.

Starting September 2027, the role emphasizes hands-on experience, mentoring, and certifications while supporting sales teams and delivering value to enterprise customers.

Qualifications

• Strong technical curiosity and eagerness to learn open source technologies.
• Excellent written and verbal English communication skills.
• Proven problem-solving and troubleshooting abilities in an enterprise IT context.
• Ability to work independently and with cross-functional teams.
• Exposure to scripting or programming languages is a plus.

Responsibilities

• Respond to customer inquiries following established procedures.
• Document interactions and track resolution progress in designated systems.
• Escalate complex issues to senior team members for guidance.
• Participate in internal training to develop product knowledge.
• Assist with onboarding and account maintenance tasks.

Skills

Technical curiosity

Strong English

Problem solving

Team collaboration

Scripting basics

Job description

Red Hat is seeking a Junior Technical Account Manager in the United States to join the FASTER onboarding program. You will gain deep technical knowledge, work with customers, and build skills across Red Hat’s portfolio, including cloud, automation, and AI solutions.

Starting September 2027, the role emphasizes hands-on experience, mentoring, and certifications while supporting sales teams and delivering value to enterprise customers.