Open-Access Patient Intake Coordinator

Casa Esperanza; Boston (MA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Compensation range of $22 - $24 per hour

Paid Time Off

Holiday Pay

Health Reimbursement Arrangement

Educational Opportunities

Job summary

A bilingual behavioral health organization in Boston is seeking a Patient Access Coordinator to manage referrals and client services while ensuring timely access to outpatient programs. Responsibilities include processing intakes, checking insurance eligibility, and coordinating with clinical teams. Ideal candidates will have a bachelor's degree in a related field and experience in marginal communities. The position offers a competitive pay rate of $22 - $24 per hour along with extensive benefits including paid time off, holiday pay, and professional development opportunities.

Qualifications

• Experience working with diverse populations and knowledge in case management.
• Ability to work in a team and independently.
• Capability to manage physical demands of the role.

Responsibilities

• Conduct referrals, intakes, and client services efficiently.
• Build relationships with internal and external referral sources.
• Ensure timely access to clinic services and manage client communication.

Skills

Relationship building

Crisis management

Data entry

Knowledge in eligibility verification

Experience with marginalized communities

Education

Bachelor's degree in social work, psychology, counseling, or related field

LADAC/CADAC certification or willingness to obtain

Job description

A bilingual behavioral health organization in Boston is seeking a Patient Access Coordinator to manage referrals and client services while ensuring timely access to outpatient programs. Responsibilities include processing intakes, checking insurance eligibility, and coordinating with clinical teams. Ideal candidates will have a bachelor's degree in a related field and experience in marginal communities. The position offers a competitive pay rate of $22 - $24 per hour along with extensive benefits including paid time off, holiday pay, and professional development opportunities.