Onsite Youth Resource Navigator – Shelter & Essentials

FACE TO FACE HEALTH & COUNSELING SERVICES, INC; Saint Paul (MN); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Short-term disability

Long-term disability

Life insurance

403b with employer match

23 days PTO

11 paid holidays

Job summary

Face to Face Health and Counseling Services, Inc. is seeking a Resource Navigator to ensure youth’s basic needs are met by procuring, organizing, and maintaining supplies for SafeZone and the Day Shelter.

The role involves coordinating donations, managing the Resource Room and Food Shelf, assisting with front desk duties, crisis de-escalation, and collaborating with staff to support youth experiencing homelessness.

Qualifications

• Minimum of 2 years’ experience working with youth experiencing homelessness or facing other barriers.
• Strong organizational skills.
• Experience with a positive youth development and harm reduction approach.
• Excellent interpersonal and communication skills.
• High reliability and integrity.
• High degree of problem-solving skill.
• Ability to work independently, exercising good judgment and involving others when necessary.
• Good crisis management skills and the ability to navigate stressful situations well.
• Valid driver’s license and current automobile insurance required.
• Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, racial and cultural backgrounds.

Responsibilities

• Engage with youth at the day shelter in a meaningful and respectful manner assisting them with various resources offered.
• Maintain organization and operation of the Resource Room, Food Shelf, and Day Shelter
• Stock and maintain inventory logs of Resource Room
• Procure, pick-up, and transport and stock goods from outside sources such as Loaves and Fishes, Costco, and Restaurant Depot.
• Partner with the development team to coordinate donations
• Support volunteers/interns and/or group volunteer projects.
• Ensure the day shelter space is clean and organized.Support the kitchen with meals and stocking and organizing food/supplies.
• Maintain the daily flow of the drop-in center by helping at the front desk, in the clothing closet, computer lab, kitchen, or other areas as needed
• Provide excellent customer service while greeting and checking youth into SafeZone
• Respond to crisis situations in the space and de-escalate in a calm and professional manner
• Perform other duties as assigned

Skills

Strong organizational skills

Excellent interpersonal and communicat

Problem-solving skills

Valid driver’s license

Ability to work independently

Job description

Face to Face Health and Counseling Services, Inc. is seeking a Resource Navigator to ensure youth’s basic needs are met by procuring, organizing, and maintaining supplies for SafeZone and the Day Shelter.

The role involves coordinating donations, managing the Resource Room and Food Shelf, assisting with front desk duties, crisis de-escalation, and collaborating with staff to support youth experiencing homelessness.