Onsite Workplace Services Lead - Facilities & Experience

*US AMR-Jones Lang LaSalle Americas, Inc.; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Workplace Services Program Manager in Houston, TX. The role directs and oversees facilities operations, vendor performance, and service delivery to meet client expectations and ensure minimal business disruption.

You will lead a team, manage third-party vendors, ensure GMP/non-GMP compliance, and align services with client goals while promoting safety and efficiency across the portfolio.

Qualifications

• Experience managing facilities services and client relationships.
• Knowledge of GMP and Non-GMP requirements in client contracts.
• Ability to supervise onsite staff and third-party vendors.
• On-site role based in Houston, TX

Responsibilities

• Develop proactive client partnerships through clear communication and service levels.
• Lead Facilities Management team to deliver safe, compliant operations.
• Oversee soft services such as pest control, housekeeping, mail and lab services.
• Manage subcontractors, procurement, and budget to meet client expectations.
• Collaborate with EHS, Finance and Procurement to align with client goals.

Skills

Client relationship management

Team leadership

Vendor management

Facilities management

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Workplace Services Program Manager in Houston, TX. The role directs and oversees facilities operations, vendor performance, and service delivery to meet client expectations and ensure minimal business disruption.

You will lead a team, manage third-party vendors, ensure GMP/non-GMP compliance, and align services with client goals while promoting safety and efficiency across the portfolio.