On-Site Facilities & Workplace Experience Lead

Jones Lang LaSalle Incorporated; Dallas (TX); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay early access

Job summary

Jones Lang LaSalle Incorporated seeks a Client Experience Lead to manage facilities operations at the Monahans housing facility. You will ensure a safe, compliant, reliable, and efficient resident experience while directing field teams and vendors.

You will monitor KPIs, SLAs, budgets, and safety standards, providing leadership across multiple shifts and coordinating with client leadership and service partners to drive continuous improvement.

Qualifications

• Bachelor's degree in Facilities Management, Business Administration, Engineering, Real Estate, or related field.
• Experience in corporate facilities or integrated facilities management.
• Experience supervising employees and managing vendors.
• Experience with budgets, forecasting, and reporting.

Responsibilities

• Lead daily facilities and workplace operations at Monahans site.
• Oversee operations standards for safety, service quality, and site readiness.
• Manage janitorial, landscaping, waste, mail, food and vending, parking, events, and access.
• Oversee CMMS/work order performance and inspections.
• Monitor vendor performance against contracts and KPIs.
• Drive continuous improvement using data and feedback.

Skills

Leadership

Facilities management

Vendor management

Budget forecasting

CMMS

Safety compliance

Team supervision

Stakeholder management

Education

Bachelor's degree

Tools

CMMS

Work order systems

Job description

Jones Lang LaSalle Incorporated seeks a Client Experience Lead to manage facilities operations at the Monahans housing facility. You will ensure a safe, compliant, reliable, and efficient resident experience while directing field teams and vendors.

You will monitor KPIs, SLAs, budgets, and safety standards, providing leadership across multiple shifts and coordinating with client leadership and service partners to drive continuous improvement.