Onsite Workplace Services & Guest Experience Ambassador

Rapport Guest Services; San Francisco (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Rapport Guest Services in San Francisco is seeking a Workplace Services Ambassador to ensure a welcoming, functional office environment and to support daily corporate services on-site. You will execute hands-on service delivery, manage issues, and support pantry, catering, and conference room readiness with a strong emphasis on guest and employee experience.

The role is highly visible on-site, requiring proactive coordination with the Workplace Services Lead and vendors.

Qualifications

• Proficient in Microsoft Office Suite.
• Highly punctual, responsible, and reliable.
• Excellent customer service and organizational skills.
• Strong written and verbal communications skills.

Responsibilities

• Support consistent service standards across the office.
• Conduct floor walks to identify issues in shared spaces and meeting rooms.
• Monitor and report issues affecting employee and guest experience.
• Check pantry cleanliness, stock levels, and presentation; coordinate with vendors.
• Assist with catering coordination and event setup.
• Coordinate with vendors and day-to-day workplace service requests.
• Support pantry, meeting rooms, catering, and hospitality readiness.
• Check conference rooms for cleanliness, functionality, setup, and hospitality.

Skills

MS Office

Punctuality

Customer service

Organizational skills

Independent work

Written and verbal communication

Job description

Rapport Guest Services in San Francisco is seeking a Workplace Services Ambassador to ensure a welcoming, functional office environment and to support daily corporate services on-site. You will execute hands-on service delivery, manage issues, and support pantry, catering, and conference room readiness with a strong emphasis on guest and employee experience.

The role is highly visible on-site, requiring proactive coordination with the Workplace Services Lead and vendors.