Onsite Work Experience Coordinator: Employer Partnerships

Career Team; Lufkin (TX); On-site; USD 38,000 - 40,000; Full time

Job summary

Career Team in Deep East Texas seeks a dynamic Work Experience (WEX) Coordinator to manage the WEX process for participants and lead special projects. You will collaborate with Career Advisors, employers, and participants to place individuals into meaningful work experiences, under the supervision of the Employer Services Manager.

The role emphasizes stakeholder liaison, program assessment, data accuracy in the state system, and proactive outreach.

Qualifications

• Bachelor's degree or higher, or an equivalent combination of education and experience.
• Experience coordinating programs in workforce development settings.
• Knowledge of the WIOA program and work experience (WEX) requirements.
• Demonstrated ability to build and maintain partnerships.
• Strong organizational and project management skills, with a proven track record of managing multiple tasks effectively.
• Strong experience with outreach and relationship-building with employers and key stakeholders.
• Proficient in data entry with exceptional attention to detail.
• Ability to work in a variety of settings with a culturally diverse customer base and be culturally sensitive.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Suite.
• Ability to work independently and effectively as part of a team.
• Exceptional time management skills to meet deadlines and work under pressure.
• Excellent verbal and written communication skills.
• Adherence to the principles of Extreme Customer Service in all interactions with internal and external customers.
• A Valid Driver's License

Responsibilities

• Serve as a key liaison among multiple stakeholders, facilitating collaboration to align goals and strategies while working closely with the Business Services Team, local employers, and other community stakeholders in the service area
• Cultivate and strengthen partnerships with educational institutions, businesses, and community organization host sites
• Become a subject matter expert on the labor market and career trends
• Complete eligibility determination for participants entering the WEX program and accurately capture all pertinent information in the state system
• Regularly assess and enhance work experience programs based on participant feedback to ensure high-quality experiences
• Monitor, analyze, and report key performance indicators related to work experience placements
• Develop and implement innovative strategies to increase work experience participation and engagement, in partnership with Career Advisors
• Coordinate and lead training sessions to strengthen team members' skills in managing and supporting work experience opportunities
• Create and maintain comprehensive documentation of work experience program procedures and outcomes
• Develop and use feedback mechanisms to continually improve the work experience for both participants and host businesses
• Coordinate outreach and customer engagement strategies with the marketing team
• Assist in onboarding new WEX participants in the ADP system and conduct bi-weekly payroll submissions for WEX hours worked
• Work closely with the Career Team’s HR and Fiscal teams on onboarding and payroll accuracy
• Meet and/or exceed program benchmarks
• Approach each day and task with a "ZAG" mindset
• Other duties and projects as needed

Skills

Stakeholder liaison

Partnership building

Labor market knowledge

Data entry

Project management

Communication

Driver's license

Education

Bachelor's degree or higher

Tools

Microsoft Office

Google Suite

Job description

Career Team in Deep East Texas seeks a dynamic Work Experience (WEX) Coordinator to manage the WEX process for participants and lead special projects. You will collaborate with Career Advisors, employers, and participants to place individuals into meaningful work experiences, under the supervision of the Employer Services Manager.

The role emphasizes stakeholder liaison, program assessment, data accuracy in the state system, and proactive outreach.