Onsite Vehicle Reconditioning Admin

Cox Enterprises; Euless (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) retirement plan

Job summary

Cox Automotive in the United States is seeking a Vehicle Operations Support Specialist II to oversee vehicle reconditioning, including wholesale and retail, and to ensure accurate data entry and client communication.

The role requires clerical experience, strong communication, and proficient computer skills, with daily responsibilities spanning document handling, charge auditing, and SLA adherence.

Qualifications

• High School Diploma or equivalent.
• 2 years of clerical or administrative support experience.
• Valid driver’s license and safe driving record.
• Excellent communication and organizational skills.
• Advanced computer software skills necessary.

Responsibilities

• Perform clerical and administrative duties relating to vehicle recon fulfillment, meeting all clients’ SLAs.
• Maintain client account agreements, vehicle files, records of the completion of reconditioning work, and other required information.
• Create, maintain, and audit accurate charges for reconditioning fees related to vehicles processed.
• Analyze and manage client’s reports and vehicle throughput via daily report/query capabilities.
• Perform data entry and verify that customer vehicle information is accurately recorded in the system.
• Respond to client and corporate inquiries, provide quality service, and assist in resolving problems.
• Receive vehicle and registration information from clients interested in reconditioning services.
• Enter all pertinent information into AS400 and RPP systems and approved work requested by the client.
• Utilize AS400/VCF/RPP systems to monitor and track vehicle repairs.
• Communicate with Recon Shop management and posting & procurement to meet client SLAs.
• Monitor vehicles through the reconditioning fulfillment process to ensure timeline commitment is met.
• Review completed work, ensuring clients’ tracking and processing are achieved and/or exceeded.
• Work with finance/local management to ensure customers are charged accurately.
• Demonstrate safety commitment by following safety procedures and supporting Safety Excellence.

Skills

Clerical support

Communication

Organizational skills

Data entry

Computer skills

Driver's license

Education

High School Diploma

Tools

AS400

RPP

VCF

Job description

Cox Automotive in the United States is seeking a Vehicle Operations Support Specialist II to oversee vehicle reconditioning, including wholesale and retail, and to ensure accurate data entry and client communication.

The role requires clerical experience, strong communication, and proficient computer skills, with daily responsibilities spanning document handling, charge auditing, and SLA adherence.