Onsite User Study Moderator & Research Data Specialist

Hcl-America-Solutions-Inc; San Diego (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Hcl-America-Solutions-Inc in San Diego, CA seeks detail-oriented Moderators / User Study Specialists to guide participants through structured study sessions, collect observational data, and support product development initiatives in an onsite environment.

Responsibilities include leading sessions, recording data, operating study equipment, and maintaining daily study operations. Strong communication and meticulous documentation are essential for success.

Qualifications

• Strong communication and interpersonal skills.
• Excellent attention to detail and documentation skills.
• Ability to follow detailed procedures and protocols consistently.
• Basic computer proficiency and comfort learning new software tools.
• Ability to maintain confidentiality and work with sensitive information.

Responsibilities

• Lead Participant Study Sessions: Welcome and guide participants through the research process, deliver scripted instructions, ensure comfort and protocol compliance.
• Collect and Record Research Data: Capture measurements and study-related information, enter data into systems, verify completeness and accuracy.
• Operate Research Equipment: Prepare, operate and reset equipment between sessions; monitor functionality.
• Support Daily Study Operations: Maintain stations and inventory, follow security procedures, assist with scheduling and reporting.
• Troubleshoot Basic Technical Issues: Perform basic troubleshooting and escalate complex issues as needed.

Skills

Strong communication

Attention to detail

Documentation skills

Confidentiality

Onsite work in San Diego

Education

High school diploma

Job description

Hcl-America-Solutions-Inc in San Diego, CA seeks detail-oriented Moderators / User Study Specialists to guide participants through structured study sessions, collect observational data, and support product development initiatives in an onsite environment.

Responsibilities include leading sessions, recording data, operating study equipment, and maintaining daily study operations. Strong communication and meticulous documentation are essential for success.