Onsite Treasury Support Specialist — Contract-to-Hire

Zohorecruit; Orland Park (IL); On-site; USD 26,000 - 29,000; Full time

Job summary

Axiom Path is seeking a Customer Service Representative for Treasury Management in Orland Park, IL. The role focuses on delivering a strong client experience to business and Treasury Management customers, with ownership of issues from initial contact to resolution.

This onsite contract runs from October 13, 2026 to April 11, 2027, with a potential contract-to-hire conversion. Expect exposure to commercial banking products and standard W2 employment terms.

Qualifications

• 1–3 years of customer service experience.
• 1–3 years of deposit operations or cash-management experience or a bachelor's degree.
• Basic proficiency with Microsoft Word and Excel.

Responsibilities

• Provide telephone-based support to business and Treasury Management clients as well as internal banking employees.
• Answer questions regarding banking products, services, transactions, and digital system capabilities.
• Research client accounts and operational issues using available systems, documentation, and internal resources.
• Support Treasury Management products including Commercial Online Banking, Lockbox Services, Cash Vault, Remote Deposit Capture, Positive Pay, wire transfers, and ACH origination.
• Take ownership of client issues from initial contact through resolution.
• Escalate complex requests to appropriate subject-matter experts when additional expertise is required.
• Educate clients and internal users on banking processes and system functionality.
• Maintain working knowledge of current banking products, procedures, and compliance requirements.
• Deliver accurate and professional service during periods of fluctuating or high call volume.

Skills

Customer service

Data-entry

Communication skills

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Axiom Path is seeking a Customer Service Representative for Treasury Management in Orland Park, IL. The role focuses on delivering a strong client experience to business and Treasury Management customers, with ownership of issues from initial contact to resolution.

This onsite contract runs from October 13, 2026 to April 11, 2027, with a potential contract-to-hire conversion. Expect exposure to commercial banking products and standard W2 employment terms.