Banking Customer Support

Collabera; Phoenix (AZ); On-site; USD 39,950 - 41,328; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Short-term disability insurance

Long-term disability insurance

Paid vacation time

Paid sick time

Paid parental leave

Paid holidays

Job summary

A technology staffing company in Phoenix, Arizona is seeking a client service representative for a 6-month contract to hire position. You will serve as the first point of contact for high revenue Treasury Clients, managing requests through email and ensuring timely resolution. The role includes case creation and routing requests appropriately. Competitive pay and benefits, such as medical and dental insurance, are offered for eligible candidates.

Responsibilities

• First point of contact for high revenue Treasury Clients via email.
• Responsible for owning all first touch resolution requests.
• Case creation and appropriate routing of requests to Service Advisors.

Job description

Duration: 06months of contract to Hire | Onsite

PayRange:$29/Hr. to $30/Hr.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation,(paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Job Description

• First point of contact received from high revenue Treasury Clients via email. Responsible for reading, analyzing, and/or determining appropriate handling and resolution of requests.
• Responsible for owning all first touch resolution requests, case creation and appropriate routing of requests to Service Advisors. Requests consist of Treasury, and/or deposit products.