Onsite Training & Operations Lead (80% Travel)

Stonemark Management LLC; Georgia; On-site; USD 75,000 - 105,000; Full time

Job summary

Stonemark Management LLC seeks a Training & Operations Support Manager to develop and maintain training programs, ensuring adherence to policies and performance standards. This onsite role partners with operations leadership to improve efficiency and drive continuous improvement.

Responsibilities include designing onboarding, maintaining manuals & SOPs, tracking training, and supporting system rollouts.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Operations Management, or related field.
• 3–5+ years in training, operations, or process improvement roles.
• Experience supporting multi-site or field operations.
• 80% travel is required. No exceptions on travel.

Responsibilities

• Design, develop, and deliver onboarding and ongoing training programs.
• Maintain standardized training materials, manuals, and SOPs.
• Ensure training content aligns with policies, regulatory requirements, and best practices.
• Track training completion, effectiveness, and employee competency.
• Identify training gaps and recommend enhanced training solutions.
• Provide hands-on operational support to field and corporate teams.
• Serve as SME on operational policies, systems, and workflows.
• Support rollout of new systems and initiatives.
• Develop and maintain process documentation and SOPs.
• Partner with leadership to identify inefficiencies and improve processes.
• Ensure employees are trained in compliance, documentation, and approval requirements.
• Conduct operational reviews, audits, and quality checks.
• Collaborate on corrective action plans to address deficiencies.
• Maintain training and operational records for audits.
• Liaise between operations, HR, accounting, and cross-functional teams.
• Coach managers on training execution and best practices.
• Promote accountability, consistency, and continuous improvement.

Skills

Organizational skills

Project management

Written & verbal communication

Analytical thinking

Independent work

Multitasking

Education

Bachelor's degree in Business Administration / HR / Ops

Tools

LMS

ERP systems

Job description

Stonemark Management LLC seeks a Training & Operations Support Manager to develop and maintain training programs, ensuring adherence to policies and performance standards. This onsite role partners with operations leadership to improve efficiency and drive continuous improvement.

Responsibilities include designing onboarding, maintaining manuals & SOPs, tracking training, and supporting system rollouts.