Onsite Training & Development Specialist

SC State Credit Union; Columbia (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

SC State Credit Union in Columbia is seeking a Full-Time Training Resource Specialist to empower and develop our staff, ensuring outstanding member service. You will plan, conduct, and measure internal training initiatives onsite, supporting new hire onboarding and testing policies to uphold operational excellence.

Strong communication, instructional design, and analytical skills are required as you support multiple departments and enhance teller and member service processes.

Qualifications

• Plan, conduct, and measure internal staff development initiatives.
• Assist with new hire training and onboarding.
• Review and test policies and procedures to maintain operational excellence.
• Provide support to multiple departments to enhance customer service.

Responsibilities

• Plan, conduct, and measure our internal staff development initiatives.
• Assist with new hire training to equip team members for success.
• Review and test policies and procedures to maintain high standards.
• Support various departments to foster collaboration and better member service.

Skills

Communication skills

Instructional design

Analytical skills

Customer service

Education

College degree with 2+ years training experience

Job description

SC State Credit Union in Columbia is seeking a Full-Time Training Resource Specialist to empower and develop our staff, ensuring outstanding member service. You will plan, conduct, and measure internal training initiatives onsite, supporting new hire onboarding and testing policies to uphold operational excellence.

Strong communication, instructional design, and analytical skills are required as you support multiple departments and enhance teller and member service processes.