Onsite Torque Tools SME | Calibration, Repair & Support

Atlas Copco Tools & Assembly Systems LLC; Ellabell (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Professional Development

Comprehensive Benefits

401(k) with company match

Paid time off

Flexible scheduling

Family leave

Wellness programs

Job summary

Atlas Copco is seeking a Subject Matter Expert to represent the brand onsite at Hyundai in Ellabell, GA. You will optimize torque tools and fastening equipment, engage directly with the customer, and work on second shift to minimize downtime.

You will maintain, calibrate, troubleshoot, and repair tools, and configure networked Atlas Copco software within the customer environment. A hands-on, customer-focused technician is essential for success.

Qualifications

• 3–5 years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
• Mechanical aptitude with strong troubleshooting abilities.
• Customer-focused with proven experience delivering quality service.
• Technical aptitude to read schematics; proficient in MS Office and basic networking.
• High School Diploma or GED required.

Responsibilities

• Be a Brand Ambassador: Interface with the customer to promote Atlas Copco's commitment to excellence in torque tools and fastening solutions.
• Maintain & Calibrate Tools: Perform preventative maintenance, calibration, and performance checks to ensure tools run at peak efficiency.
• Troubleshoot & Resolve Issues: Quickly diagnose and resolve tooling, fastening, and basic network connectivity challenges to minimize downtime.
• Repair & Optimize Equipment: Conduct repairs, upgrades, and adjustments to enhance productivity and tool reliability.
• Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the customer's network environment, ensuring proper communication with data systems and reporting tools.

Skills

Production experience 3-5 years

Troubleshooting

Customer service

Reading schematics

Education

High School Diploma or GED

Tools

MS Office

Networking basics

Database familiarity

Job description

Atlas Copco is seeking a Subject Matter Expert to represent the brand onsite at Hyundai in Ellabell, GA. You will optimize torque tools and fastening equipment, engage directly with the customer, and work on second shift to minimize downtime.

You will maintain, calibrate, troubleshoot, and repair tools, and configure networked Atlas Copco software within the customer environment. A hands-on, customer-focused technician is essential for success.