Onsite Torque Tool SME — 2nd Shift Technician

Atlas Copco; Ellabell (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Paid time off

Career development

Maternity & Paternity Leave

Wellness programs

Job summary

Atlas Copco seeks a dynamic Subject Matter Expert to represent the Atlas Copco brand onsite at Hyundai in Ellabell, GA. The SME will engage directly with the customer to optimize torque tools and fastening equipment, making a tangible impact on their operations.

This 2nd shift role reports to the Site Manager and is based onsite. Ideal candidates have 3–5 years in production with automation, strong troubleshooting skills, and a customer-focused mindset.

Qualifications

• 3-5 years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
• Strong troubleshooting abilities.
• Proven experience in delivering exceptional customer service.
• Ability to read and comprehend schematics.
• Proficiency in MS Office, networking, and database systems.
• High School Diploma or GED.

Responsibilities

• Brand Ambassador: Interface with the customer to promote Atlas Copco’s commitment to excellence in torque tools and fastening solutions.
• Maintain & Calibrate Tools: Perform preventative maintenance, calibration, and performance checks to ensure tools run at peak efficiency.
• Troubleshoot & Resolve Issues: Diagnose and resolve tooling, fastening, and basic network connectivity challenges to minimize downtime.
• Repair & Optimize Equipment: Conduct repairs, upgrades, and adjustments to enhance productivity and tool reliability.
• Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the customer’s network environment.

Skills

Troubleshooting

Customer service

Reading schematics

MS Office

Networking

Education

High School Diploma or GED

Tools

MS Office

Networking

Database systems

Job description

Atlas Copco seeks a dynamic Subject Matter Expert to represent the Atlas Copco brand onsite at Hyundai in Ellabell, GA. The SME will engage directly with the customer to optimize torque tools and fastening equipment, making a tangible impact on their operations.

This 2nd shift role reports to the Site Manager and is based onsite. Ideal candidates have 3–5 years in production with automation, strong troubleshooting skills, and a customer-focused mindset.