Onsite Talent & Accounts Manager

MAU Workforce Solutions; Ellabell (GA); On-site; USD 60,000 - 85,000; Full time

Job summary

MAU Workforce Solutions is seeking an Account Manager to serve as the critical link between our client, onsite workforce, and internal teams. You will build trusted relationships, support workforce operations, and ensure service levels exceed expectations.

You will recruit, interview, hire, onboard, and support associates; manage attendance, payroll verification, and compliance; and drive staffing solutions that meet customer needs in a fast-paced environment.

Qualifications

• Bachelor's degree and 2+ years of Human Resources, Staffing, Recruiting, or related experience; OR
• High school diploma/GED and 4-5+ years of Human Resources, Staffing, Recruiting, or related experience
• Experience with Microsoft Office Suite
• Experience managing customer, client, or stakeholder relationships
• Strong verbal and written communication skills

Responsibilities

• Serve as the primary onsite point of contact for customer leadership and operations teams
• Build consultative relationships with customers and proactively address workforce needs
• Regularly review staffing requirements, workforce performance, and operational priorities with customer stakeholders
• Resolve issues quickly and professionally while maintaining high customer satisfaction
• Communicate effectively across all levels of the organization and follow through on commitments
• Recruit, interview, hire, onboard, and support associates to meet staffing demands
• Create a positive employee experience from recruiting through assignment completion
• Act as an advocate for associates while maintaining accountability and compliance
• Conduct associate check-ins, facilitate team meetings, and support retention initiatives
• Notify employees regarding assignment changes, completions, and employment-related matters
• Manage attendance tracking, payroll verification, employee documentation, and timekeeping
• Administer company policies, performance counseling, investigations, and corrective actions
• Conduct incident investigations and ensure timely reporting of workplace accidents and safety concerns
• Perform safety audits and promote a culture of accountability and compliance
• Support unemployment hearings, workers' compensation activities, and HR processes
• Identify opportunities to improve processes and efficiency
• Partner with leadership to improve workforce performance and customer satisfaction
• Maintain urgency while managing multiple priorities in a dynamic environment

Skills

Relationship management

Verbal communication

Written communication

Organizational skills

Education

Bachelor's degree

HS diploma/GED

Tools

Microsoft Office Suite

Job description

MAU Workforce Solutions is seeking an Account Manager to serve as the critical link between our client, onsite workforce, and internal teams. You will build trusted relationships, support workforce operations, and ensure service levels exceed expectations.

You will recruit, interview, hire, onboard, and support associates; manage attendance, payroll verification, and compliance; and drive staffing solutions that meet customer needs in a fast-paced environment.