Onsite Systems Administrator - Linux/Windows, Cybersecurity

MasterApp Labs LLC; Staunton (VA); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Vision insurance

Job summary

MasterApp Labs LLC in Staunton, VA is seeking a Systems Administrator (contract) to deliver Tier 1–3 support and help operate the Transportation Operations Center. The role requires 3–5 years of experience with Linux (RedHat) and Windows servers, Active Directory, and strong customer service.

Responsibilities include configuring and deploying servers and end-user hardware, maintaining documentation and inventory, monitoring resources, and assisting with cybersecurity controls, threat hunting,

Qualifications

• Configures and deploys Linux (RedHat) and Windows servers.
• Desktop/Laptop/Server hardware experience.
• Experience with Active Directory Administration.
• Virtualization/VMware experience.
• Backup and Recovery experience.
• Help Desk support experience.
• Customer Service excellence.
• Cybersecurity knowledge (highly desired).
• Hands-on with network equipment.
• Experience with Video Management Systems.

Responsibilities

• Responds to all levels of support requests from Tier 1 - 3.
• Provides exceptional customer service.
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests for end user resources.
• Configures and deploys new/replacement Linux/Windows Servers.
• Configures and deploys desktop/laptop hardware and peripherals.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors system resources for server/service anomalies.
• Resolves connection issues between users and resources.
• Maintains detailed change history of changes.
• Supports team efforts to improve cybersecurity controls and defenses.
• Supports threat hunting and mitigation.
• Manages time and resource constraints.

Skills

Linux/Windows Servers

Desktop Hardware

Active Directory

VMware

Backup

Help Desk

Customer Service

Cybersecurity

Networking

Video Management

Job description

MasterApp Labs LLC in Staunton, VA is seeking a Systems Administrator (contract) to deliver Tier 1–3 support and help operate the Transportation Operations Center. The role requires 3–5 years of experience with Linux (RedHat) and Windows servers, Active Directory, and strong customer service.

Responsibilities include configuring and deploying servers and end-user hardware, maintaining documentation and inventory, monitoring resources, and assisting with cybersecurity controls, threat hunting,