System Administrator 4 - onsite Staunton VA

Novalink Solutions; Staunton (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Novalink Solutions in the United States seeks a System Administrator 4 to support the Transportation Operations Center. The role requires configuring, deploying and maintaining Linux (Red Hat) and Windows servers, and ensuring security and compliance with Commonwealth policies.

You will handle Tier 1-3 support, document changes, monitor systems, perform backups, and assist with threat hunting and cybersecurity. Three to five years of experience required.

Qualifications

• Linux (Red Hat) and Windows server administration experience.
• Desktop/Laptop/Server hardware experience.
• Active Directory administration experience.
• Virtualization/VMware experience.
• Backup and recovery experience.
• Help Desk support experience.
• Customer service orientation.
• Cybersecurity experience desired (2+ years).
• Hands-on with network equipment.
• Video Management Systems experience.
• Microsoft certifications or related certifications desirable.

Responsibilities

• Responds to all levels of support requests from Tier 1 - 3.
• Provides exceptional customer service.
• Configures and deploys new/replacement Linux(REDHAT) and Windows Servers.
• Maintains up-to-date project and architecture documentation.
• Performs daily system monitoring and backups.
• Patches OS and upgrades administrative tools as needed.
• Upgrade and configure system software for GIS/Asset Management apps.
• Supports cybersecurity and threat mitigation efforts.
• Coordinate with impacted constituencies and maintain changelogs.

Skills

Active Directory Administration

Virtualization/VMware

Backup and Recovery

Help Desk Support

Customer Service

Desktop/Laptop/Server Hardware

Hands-On with Network Equipment

Video Management Systems

Microsoft Certification

Tools

VMware

Video Management Systems

Microsoft Certification

Job description

• Actual Job Title 813064 - VDOT System Administrator 4
• Job Type FT Contract
• Date Opened 10/15/2026
• Target Date 10/21/2026
• Country United States
• Number of Positions 1

Job Description

Required experience as a Systems Administrator, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.

3-5 years of experience required.

• Responds to all levels of support requests from Tier 1 - 3.
• Provides exceptional customer service.
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests associated with end user resources.
• Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers.
• Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors system resources for server/service anomalies.
• Resolves connection issues between users and resources.
• Maintains detailed change history of changes.
• Supports team efforts to improve cybersecurity controls and defenses.
• Supports team efforts for threat hunting and mitigation.
• Manages time and resource constraints.

The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to Commonwealth policies, standards, and guidelines. Responsibilities include systems administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations and regular file archival and purge as necessary. Create, change, and delete user accounts per request. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs. Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

Requirements

• Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers
  Required
  5
  Years
  
• Desktop/Laptop/Server Hardware
  Required
  5
  Years
  
• Experience with Active Directory Administration
  Required
  5
  Years
  
• Virtualization/VMWare
  Required
  5
  Years
  
• Backup and Recovery
  Required
  5
  Years
  
• Help Desk Support
  Required
  5
  Years
  
• Customer Service
  Required
  5
  Years
  
• Cybersecurity
  Highly desired
  2
  Years
  
• Hands-On w/Network Equip
  Desired
  3
  Years
  
• Experience with Video Management Systems
  Desired
  2
  Years
  
• Microsoft Certification/ Related certifications
  Nice to have