On-Site Customer Service Associate – Training & Growth

Platinum Coastal Group; Lincoln (NE); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Comprehensive training and ongoing support

Opportunities for growth

Positive, team-oriented work environment

Job summary

A client-focused service company in Lincoln, Nebraska, seeks an Entry-Level Customer Service Representative. In this on-site role, you will provide assistance to clients, answer questions, and support daily customer needs. Ideal candidates should possess a friendly attitude, strong communication skills, and a readiness to learn. Comprehensive training is offered to help you succeed in a fast-paced environment, with opportunities for growth and a positive work atmosphere.

Qualifications

• No previous experience required; training is provided.
• Friendly, approachable demeanor for face-to-face interactions.
• Reliable, punctual, and eager to learn.

Responsibilities

• Welcome clients and assist them in person.
• Answer questions and provide accurate information about services.
• Handle inquiries and resolve concerns professionally.
• Document interactions and customer details accurately.
• Escalate complex issues to appropriate teams.

Skills

Customer service experience

Strong verbal communication

Strong written communication

Ability to multitask

Organizational skills

Education

High school diploma or equivalent

Job description

A client-focused service company in Lincoln, Nebraska, seeks an Entry-Level Customer Service Representative. In this on-site role, you will provide assistance to clients, answer questions, and support daily customer needs. Ideal candidates should possess a friendly attitude, strong communication skills, and a readiness to learn. Comprehensive training is offered to help you succeed in a fast-paced environment, with opportunities for growth and a positive work atmosphere.