Onsite Supervisor: Client Service & Staffing Lead

Surge Staffing; Union City (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Surge Staffing is seeking an Onsite Supervisor to support a major client in Union City, GA, ensuring temporary staff needs are met, matching skills to assignments, and delivering high quality service.

The role involves supervisory responsibilities, attendance monitoring, workers' compensation handling, and coordinating admin tasks while maintaining excellent customer relationships with Surge's client organizations.

Qualifications

• High School diploma is required.
• Proven leadership in a previous managerial role.
• Exceptional customer service skills and the ability to build/enhance partnerships.
• 1–2 years in a supervisory role or 3–5 years in customer service.
• Excellent communication and customer service skills.
• Strong administrative skills are needed.
• Experience performing background checks, I-9, and E-Verify.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Effectively meeting the temporary help and/or training needs of a major Surge Client.
• Delivers high quality service to the customer and temporary employees.
• Develops and retains business by providing outstanding customer service.
• Performs a variety of administrative tasks.
• Monitor attendance of employees.
• Process and assist with Workers Compensation claims.
• Reconcile invoices from all vendors.
• Other duties as assigned.

Skills

Leadership

Customer service

Communication

Administrative skills

MS Office

Background checks

I-9 / E-Verify

Education

High School diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Internet

Job description

Surge Staffing is seeking an Onsite Supervisor to support a major client in Union City, GA, ensuring temporary staff needs are met, matching skills to assignments, and delivering high quality service.

The role involves supervisory responsibilities, attendance monitoring, workers' compensation handling, and coordinating admin tasks while maintaining excellent customer relationships with Surge's client organizations.