Onsite Staffing Supervisor — Elevate Client Service & Operations

Surge Staffing; Rome (GA); On-site; USD 36,000 - 52,000; Full time

Job summary

Surge Staffing is seeking an Onsite Supervisor to meet the temporary help and/or training needs of a major client. You will match temporaries to customer requirements, deliver high-quality service, and help generate business growth through superior customer service.

You may supervise On-site Staffing Specialists and handle a range of administrative tasks while monitoring attendance and supporting workers’ comp and invoicing processes. Strong communication and organizational skills are essential.

Qualifications

• High School diploma required.
• Proven leadership/success in a previous managerial role.
• Exceptional customer service skills and the ability to build/enhance successful business partnerships.
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience.
• Must have great communication and customer service skills.
• Must have administrative skills.
• Experience in performing background checks, I 9, and E Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Effectively meeting the temporary help and/or training needs of a major SURGE Client.
• Delivers high quality service to the customer and temporary employees.
• Develops and retains business by providing outstanding customer service.
• Performs a variety of administrative tasks.
• Monitor attendance of employees.
• Process and assist with Workers Compensation claims.
• Reconcile invoices from all vendors.
• Other duties as assigned

Skills

Customer service

Communication skills

Leadership experience

MS Word

MS Excel

PowerPoint

Outlook

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Surge Staffing is seeking an Onsite Supervisor to meet the temporary help and/or training needs of a major client. You will match temporaries to customer requirements, deliver high-quality service, and help generate business growth through superior customer service.

You may supervise On-site Staffing Specialists and handle a range of administrative tasks while monitoring attendance and supporting workers’ comp and invoicing processes. Strong communication and organizational skills are essential.