Onsite Supervisor - 1st Shift: Client Services Lead

Surge Staffing; Carrollton (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Surge Staffing is seeking an Onsite Supervisor for 1st Shift (8:00am-5:00pm) to support a major client. The role centers on matching temporaries to client needs, delivering high-quality service, and developing business through superior customer service.

Key duties include supervising staff, administrative tasks, attendance monitoring, workers compensation claims processing, and vendor invoice reconciliation. Strong communication and organizational skills are essential.

Qualifications

• High School diploma required.
• Proven leadership/success in a previous managerial role.
• Exceptional customer service skills and the ability to build/enhance successful business partnerships.
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience.
• Must have great communication and customer service skills.
• Must have administrative skills.
• Experience in performing background checks, I-9, and E-Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Effectively meeting the temporary help and/or training needs of a major SURGE Client.
• Delivers high quality service to the customer and temporary employees.
• Develops and retains business by providing outstanding customer service.
• Performs a variety of administrative tasks.
• Monitor attendance of employees.
• Process and assist with Workers Compensation claims.
• Reconcile invoices from all vendors.
• Other duties as assigned.

Skills

Leadership

Customer Service

Communication

Administrative Skills

Background Checks

I-9 / E-Verify

Microsoft Word

Excel

PowerPoint

Outlook

Internet

Education

High School Diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Internet

Job description

Surge Staffing is seeking an Onsite Supervisor for 1st Shift (8:00am-5:00pm) to support a major client. The role centers on matching temporaries to client needs, delivering high-quality service, and developing business through superior customer service.

Key duties include supervising staff, administrative tasks, attendance monitoring, workers compensation claims processing, and vendor invoice reconciliation. Strong communication and organizational skills are essential.