Onsite Subrogation & Operations Support Specialist

MultiPlan; McLean (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

Claritev is seeking an on-site Operations Support Specialist in De Pere, WI to support the recovery team through data entry, mail processing, and subrogation case creation.

The role emphasizes HIPAA compliance, in-office work, and collaboration across departments; 1+ year office experience and 45 wpm typing are preferred. The position is full-time with competitive hourly pay and benefits described in total value.

Qualifications

• High School Diploma or GED with 1+ years of experience in an office environment, prefer experience in medical claims industry
• Typing skills of a minimum of 45 wpm
• Must be able to work on site at the De Pere Office
• The ability to ask questions to uncover the information needed
• Basic knowledge of working computers/scanners
• Strong communication and client interfacing skills
• Basic knowledge of the Microsoft Office 365 tools
• Required licensures, professional certifications, and/or Board certifications as applicable
• Individuals in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone

Responsibilities

• Completing data entry and new case creation.
• Reviewing claims.
• Retrieving, imaging, and prioritizing the daily incoming mail (must be onsite to complete this work.)
• Performing ISO index searches and identifying accidents to refer to Subrogation Specialists.
• Generating and processing IQ batches with guidance for the Subrogation Business Analyst.
• Obtaining information such as claims and plan documents from client remote systems.
• Processing outgoing mail and certified mail.
• Processing incoming emails, faxes, and voicemails onto the Discovery Case Management system.
• Collaborate, coordinate, and communicate across disciplines and departments.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate Company's Core Competencies and values held within.
• Please note due to the exposure of PHI sensitive data - this role is considered to be a High-Risk Role.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Skills

Typing 45 wpm

Strong communication

Client interfacing

Data entry

PHI handling awareness

Education

High School Diploma or GED

Tools

Microsoft Office 365

Scanners

Job description

Claritev is seeking an on-site Operations Support Specialist in De Pere, WI to support the recovery team through data entry, mail processing, and subrogation case creation.

The role emphasizes HIPAA compliance, in-office work, and collaboration across departments; 1+ year office experience and 45 wpm typing are preferred. The position is full-time with competitive hourly pay and benefits described in total value.