Onsite Staffing Manager: People & Performance Leader

Ultipro; Durham (NC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Paid time off

Wellness program

Job summary

Employbridge is seeking an On-Site Manager to supervise personnel and ensure timely, accurate delivery of goods and services at a client site in Durham, NC. The role focuses on coaching, performance reviews, and employee relations, with emphasis on customer satisfaction and building strong supervisor and associate relationships.

You will lead recruitment, timekeeping, payroll accuracy, and reporting, while anticipating staffing needs and delivering value-added services.

Qualifications

• Experience in a customer service role responsible for multi-level client communication.
• HR and data management experience.
• Demonstrable success managing a team or process.
• Familiarity with a heavy process-oriented environment.
• Ability to lead, organize and build effective and diverse teams.
• Practical experience with operational software and data analysis basics.

Responsibilities

• Anticipate staffing requirements and provide value-added services to support changing client needs.
• Coordinate recruitment, screening, interviewing, and hiring for assignments.
• Maintain timekeeping system and ensure payroll/invoicing is accurate.
• Provide productivity, headcount, attendance, and other reports at the client’s request.
• Manage employee relations at the site including coaching and performance reviews.
• Conduct onsite orientation, safety training.
• Facilitate workers’ compensation incident reporting.
• Participate in service reviews at the client site.
• Act as liaison between branch office and client.
• Deliver superior customer service and develop relationships with supervisors and associates.
• Other duties as assigned.

Skills

Customer service

Team management

HR and data management

Process-oriented mindset

Critical thinking

Communication skills

Tools

Microsoft Office

Job description

Employbridge is seeking an On-Site Manager to supervise personnel and ensure timely, accurate delivery of goods and services at a client site in Durham, NC. The role focuses on coaching, performance reviews, and employee relations, with emphasis on customer satisfaction and building strong supervisor and associate relationships.

You will lead recruitment, timekeeping, payroll accuracy, and reporting, while anticipating staffing needs and delivering value-added services.